iTrent HR

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What is iTrent?

iTrent by MHR is an HR management solution that offers a number of applications to the users. MHR is a company that has been in business for over 30 years. It offers a web-based program that is exclusively deployed to the UK market. This web-based program currently supports more than 5% of the UK workforce.

There are no industry restrictions when it comes to iTrent. The HR management tool can be used by companies of any size. It offers them with many features such as personnel tracking, applicant tracking, learning management, payroll, applicant sourcing, and so on. There is real-time reporting on all HR processes that take place to help in making workforce decisions an easier and smoother process.

iTrent Assist, available to iTrent users, is a customer service tool that assists in the configuration and maintenance of the users’ system. It is available at three consultancy levels. iTrent manager also offers employment law advisory services that ensure compliance.

What is MHR?

Midland HR (MHR) was founded in 1984. This was the period of the mainframe computer era as well as the start of the takeover of technology. Their aim is simple: to constantly innovate their HR and payroll solutions.

MHR is a privately owned family business without any external investment. They conduct their own research. MHR designs build and services all its products. Their services have shifted from Graphical User Interface (GUI) to browser, and then to cloud over a span of 30 years.

Vendor Details

  • Company name: MHR
  • Website:
  • Founded in the year: 1984
  • Founded in: United Kingdom

Key Metrics of iTrent HR

There are many applications of iTrent mhr. Any company of any size and industry can avail of the benefits of iTrent’s human resources software. The main applications of the HR software are:

Benefits Administration Features

Benefits Administration handles the electronic management of employee benefit packages as well as individual employees’ benefits. It is a scalable feature, which means it can include any benefit such as vacation, insurance, as well as the company marketplace.

Document Management and Sharing

The Document Management and Sharing feature by iTrent HR software is storage space. All media can easily be stored, viewed, shared, organized, and electronically generated, and all of this is done within the software interface itself.

Human Resources Management

The Human Resources Management function is the main application of the iTrent system. It provides services that allow companies assistance when it comes to recruiting, hiring, onboarding, training, payment, and management of employees.

Mobile Application

iTrent HR software is compatible for mobile use as well. This means there is live-reporting of all the human resource functions of the application. The mobile application is available for download on iOS, Android, and Windows Phone.


iTrent payroll system has a mobility feature that is accessible on mobile devices while the user is out of office using the internet.

Payroll Management

MHR iTrent HR software has a payroll management feature. This supports electronic processing, posting, and reconciling of all the employees’ payroll. The iTrent payroll management feature is scalable and can print physical copies of the payroll checks as well.

Self-Service Portal

The Self-Service Portal feature allows employees or other users to upload, download, view, and manage media, without approval or intervention.

Talent Management Services

iTrent everyone active Talent Management features help its users with the electronic management of employees. Talent management also includes different materials that can be used for training, compensation planning as well as staffing plans.

Time Tracking

Employees can track time spent on the projects, tasks, and other deliverables they are assigned using iTrent HR. This helps both the employees and businesses. It improves employee performance and gives the managers data to track their employees’ progress. Managers can now track productivity, which helps in performance management. iTrent also helps with payroll when it comes to hourly employees, and helps in creating accurate billing processes for consultants and contractors.

iTrent Pricing

  • The free trial is available for use for iTrent
  • The starting price for iTrent is $10 a month

Features of  iTrent

Human Resource Features

  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Lifecycle Management
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruiting Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management

Payroll Features

  • 401(k) Tracking
  • Benefits Management
  • Check Printing
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Reporting/Analytics
  • Self Service Portal
  • Tax Management
  • Vacation/Leave Tracking
  • W-2/1099 Preparation
  • Wage Garnishment

Talent Management Features

  • Career Development Planning
  • Compensation Management
  • Competency Management
  • Employee Lifecycle Management
  • Goal Setting / Tracking
  • Onboarding
  • Performance Appraisal
  • Recruiting Management
  • Succession Planning
  • Training Management

Workforce Management Features

  • Budgeting & Forecasting
  • Contractor Management
  • Employee Life cycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

iTrent Pros and cons

  • There is a bigger demand for integrated HR systems
  • Easy management of employee data
  • Deal with just one third party vendor
  • Cross-functional reporting and analysis
  • Data is secure
  • Fewer chances of duplicate data
  • Time efficiency
  • Practical choice
  • Reduction in complexity of system integrations
  • Increase in transaction efficiency
  • Consistent user experience

  • The application is tier 2, which means it is not as good as Workday or Oracle.
  • Not easy to change configurations
  • Require more planning than stand-alone software systems

iTrent Integration

iTrent Nandos is an integrated system, meaning you can manage both HR and payroll functions using a single platform. The following integrations are available with iTrent employee self service:

  • HR Management
  • Payroll
  • Absence Management
  • Manager Dashboards and Reporting
  • Document Management
  • Employee and Manager Self-Service
  • People Development
  • Performance Management
  • Recruitment
  • Time and Attendance
  • Real-time Organisational Structures


Free Trial: Yes


  • Cloud, SaaS, Web

iTrent Training

  • Documentation
  • Webinars
  • Live Online
  • In-Person

iTrent Support

  • Online
  • Business Hours
  • 24/7 (Live Rep)

iTrent Competitors

Here are some iTrent alternatives Toolsmetric recommend you to see before opting this software for your business :

Top iTrent Alternatives

  • ADP WorkforceNow

ADP WorkforceNow, the human capital management software helps businesses improve their calculation of hours each employee has worked. It simplifies time tracking. It has self-service tools for employees. There are automated time-collecting reports. They provide a record of hours worked. It also comes with automated scheduling. This prevents unauthorized work. It calls attention to attendance issues. There is a geolocation feature in the software. It lets employees clock in and out remotely. This helps in monitoring the employee’s work timings and see if they work during their assigned schedules.

  • SmartRecruiters

SmartRecruiters, a web-based recruitment tool, is designed especially for the modern generation of workers. Keeping the end-user in mind, this software provides all the tools a business could need to attract, hire, and manage great resources. Using the platform’s deep collaboration and selection tools, companies can easily set-up an easy applicant tracking process. This helps them select the best fit for their organization. Moreover, with its user-friendly interface, a recruiter can quickly post a job, review the applications received or remove a candidate from the selection list, with just a few clicks. Besides recruitment, the tool also offers comprehensive features that provide management and pre-integrated on-boarding that is very useful for new hires.

  • BambooHR

A cloud-based software, BambooHR is used for human resource services and is most effective for small and midsize businesses. BambooHR is a cloud-based human resources (HR) software service for small and midsize businesses. BambooHR offers small and growing companies a human resource information system (HRIS) that includes an applicant tracking system (ATS) and HRIS tools to manage all aspects of the employee life cycle.

  • Calamari 

Calamari is a cloud-based human resource management software that helps businesses stay on top of their employee leaves, work time, and attendance. The software comes in two modules – Leave Management and Clock In/Clock Out. This Human resource management software module is designed to help businesses improve and accelerate leave-related workflows. The system automates absence requests approval flow, and entitlement accrual to mention a few. Calamari Human Resource Management software provides employees the easiest access to their leave records. It comes with useful HR reports, team calendars, and overviews. This software is considered to be the best smart leave management system to automate PTO, sickness, and holiday tracking for all kinds of organizations.

  • PeopleSoft HCM 

PeopleSoft is an ERP solution that integrates human capital management (HCM), financial management, supplier relationship management, enterprise services automation, supply chain management, and campus solutions modules. Initially, PeopleSoft was an independent company, which was then acquired by Oracle in 2005. In this review, we will focus on the HCM aspect of PeopleSoft. PeopleSoft HCM is more effective for large business organizations that have complex business requirements. The tool provides comprehensive HR features and can be deployed either on-premise or in the cloud.

Free Trial
Supported Devices
Cloud Hosted
Cloud, SaaS, Web
Mobile – Android Native
Mobile – iOS Native
On Premise
Open API
Language Support
Pricing Model
Monthly payment
Annual Subscription
In Person
Live Online
Customer Types
Small Business
Large Corporations
Medium Business
24/7 (Live Rep)
Knowledge Base
Phone support
Chat support
Email Marketing
Landing Pages
Marketing Automation
Workflow builder
9 Total Score
A life saver for HR and Payroll

My company just moved to iTrent 6 months ago, and I couldn't be happier with the outcome. Right from the start, we had a great team of consultants who helped us during the transition period. I love how the system keeps shooting new ideas about how to improve our processes and become more efficient. The feature that allows self-service for our employees has been working out for us well as we can reduce the HR team's time required to deal with issues like helping employees with their payslip. Moreover, as the entire process is automated, it has helped us reduce the use of paper and the possibility of errors.

9Expert Score
8.7User's score
  • Before choosing iTrend, we were looking for a one-stop-shop type of platform that would take care of all our HR needs. iTrent has truly provided that for us. I love the fresh and clean user-friendly platform. Our employees are happy too as they can directly access information like annual leave entitlement and electronic payslips are sent via email. Managers too can access basic employee information, instead of going through the trouble of asking Payroll or HR, which saves a lot of time of resources and increases productivity.
  • I would recommend adding more options of customizations to the user as I feel the system can be rigid at times.
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