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What is BambooHR?

A cloud-based software, BambooHR is used for human resource services and is most effective for small and midsize businesses.

BambooHR app is a cloud-based human resources (HR) software service for small and midsize businesses. BambooHR hris offers small and growing companies a human resource information system (HRIS) that includes an applicant tracking system (ATS) and HRIS tools to manage all aspects of the employee life cycle.

Vendor Details

  • Company: BambooHR
  • Website:
  • Founded in 2008
  • United States

Key Metrics of BambooHR HR

Great onboarding for new employees

When it comes to freshly hired employees, Bamboo HR performance management does an outstanding job as well. By setting up the feature on BambooHR software, new hires at a company receive an email with all relevant information and training documents.

Due to this, managers can save a lot of time on-boarding time and the new resource can quickly add their information onto the system. This allows him to spend the remaining time interacting with the other employees. 

Role-based access to information

Following the concept of traditional HR management, this well-integrated platform provides role-based access to information. The main figures in the system are administrators and managers who are in charge of delegating competence to other users listed on their dashboard.

It is exactly them who will be responsible for creating employee profiles and inserting all related information in their portfolios. The Employee section is placed right next to the Job Opening sections, joining a list of other tabs such as My Info, Files, and Reports. Basically, this system makes it possible to use your account and manage corporate activities from the very same eye-pleasant dashboard.

Efficient Administering

The centralized database contains the benefits for each employee and allows the manager to track them down no time. There is an overall number of 12 benefit types applicable to all groups of employees, and it is employees who can change them upon every update in their status (health insurance, marriage, and much more).

What is impressive here is that the Bamboo HR system offers a modifiable rate health plan, meaning that the user can easily track even age-based plans, and calculate automatically the variable amounts his employees have to pay. For the same operation, companies can choose third-party programs that are integrated with the system.

BambooHR Pricing

BambooHR costs are available in the Essentials and Advantage packages. As the features included in these packages are customizable, you need to contact the company to get a price quote.

Discounts are available and calculated based on the number of employees managed and whether additional features are bundled. Prepayment discounts and not-for-profit discounts are also available.

Other than this, the software also offers a free 7 days trial period, which you can check out here.

BambooHR Features

Is BambooHR review indeed an all-inclusive SMB management tool? More importantly, does it feature all capacity you need to run an organized team? Here is a list of the tool’s features that can help you decide!

HR Management

Employee Records: Create order out of chaos by tracking all of your HR data in one secure database, accessible from anywhere.

Benefit Tracking: Manage benefits packages and benefits groups, including ACA reporting, for the entire organization.

Standard Reporting: Get strategic insight without having to gather information, sort data, or crunch numbers. Custom reports are available in the Advantage package. 

Document Storage: Provide quick access to company handbooks, new hire paperwork, and more with document storage.

Standard Access Levels: With access levels, you can empower your employees to access key information, while keeping your system and data security. Standard access levels include admin, manager, and employee access settings. The Advantage package includes additional, customizable access levels.

Standard Workflows & Approvals: Provide workflows for approving employee information and time-off requests. Advanced workflows and approvals are available in the Advantage package. 

Standard Email Alerts: Standard email alerts update employees on company announcements, time-off requests, information updates, and pending approvals. Custom email alerts are available in the Advantage package.

Employee Self-Service

Time-Off Management: Streamline time-off requests, approvals, and overall management.

Employee Directory and Org Chart: Enjoy fast access to employee contact information, location, and department, plus a visual map of all your teams.

Company Calendar: Quickly see who’s out of the office and upcoming company holidays. Plus you can see upcoming birthdays and work anniversaries to celebrate with your employees.

Mobile App: Access the employee directory, request and approve time off, and see who’s out from the mobile app. Available for iOS and Android devices. 

Single Sign-On: Users can log in with a single set of credentials to access all of their applications. Essentials include Google integration and Advantage also includes SAML.

Importing/Exporting: The importing feature in QuickBooks Online is refreshing and easy to use compared to most other programs. You can import your customers, vendors, chart of accounts, products, and services. Exporting is more limited. You can export reports to Excel. All other data can only be exported via Internet Explorer.

Hiring & On-boarding

Applicant Tracking System (ATS): Reach qualified candidates quicker than ever while staying organized through all phases of hiring. Download the mobile app, BambooHR Hiring, to boost your hiring speed even more. Available for iOS and Android.

On-boarding: Create better first days, complete paperwork before a new hire’s start date, and get teams introduced quickly with easy onboarding. 

Off-boarding:  Even the best organizations have to say goodbye to people from time to time. BambooHR timesheet for the off-boarding process brings consistency and security to a sometimes difficult process.

Electronic Signature: Electronic signatures remove the hassle of collecting signed paperwork while keeping documents organized.

Track Training: Track mandatory and optional training to ensure compliance and the development of your employees.

Performance Management

Goals: Create, monitor, and collaborate on individual goals, all within BambooHR benefits. Goals increase engagement through timely, constant feedback, and automated reminders keep progress on track.

Peer Feedback: Simple, meaningful questions provide the peer-level perspective you need to highlight strengths, identify weaknesses, and help your people develop into all-star employees.

Employee Assessment:  BambooHR app short, objective evaluations are easier to do more often. That translates to higher engagement, more accurate reflections of employee performance, and more chances to address problems at the moment.

Company Performance Report: Learn how employees feel about your organization and why. Compare performance over time and across multiple factors to help identify issues, make improvements, and predict problems before they happen.

Employee Performance Report: A simple visual comparison of BambooHR performance and engagement at any level—from a few employees to the entire company—helps identify issues or highlight high-performing groups and individuals for recognition.

Time Tracking

Daily Time Entry: With time entry integrated right into BambooHR Home, clocking in and out and entering hours worked couldn’t be easier.

Employee Time-sheets: Get a detailed accounting of hours worked, overtime, and holiday hours for each pay period. Permissions let you customize individual access for review, editing, or approvals.

Automatic Reminders:  At the end of each pay period, employees receive a reminder to review their timesheet for accuracy before they submit it for approval.

Approval Workflow: An automated task at the end of each pay period sends managers a simplified view of employee timesheets for review and approval.

Automatic Overtime Calculations: Pre-programmed, automatic overtime pay for all 50 U.S. states makes calculating overtime as simple as adding an employee’s location.

Report for Payroll: All regular, overtime, PTO, and holiday hours appear in one standard report that easily exports for use with any third-party payroll system.

BambooHR Pros and cons

  • BambooHR  applicant tracking is great for the core service it provides – an HRIS. It is simple to set-up, easy to enroll employees, self-serve features work well and everything is quite intuitive.
  • The user interface is nice. It’s simple to use and allows you to easily see who in the organization is on vacation, etc. It’s always easy to upload documents.
  • Covers the basics and then some, with a well-organized, clean design. 
  • Stripped down performance management BambooHR module works the way more companies are running employee reviews. 
  • Open API makes it easy to integrate with existing people resource tech vendors.

  • Priced higher than many competitors. Doesn’t include the benefits administration offered by its alternatives

BambooHR Integration

BambooHR integrates with the following business systems and applications:

  • 15Five
  • Workable
  • Performance Pro
  • Motivosity
  • Nimble Schedule
  • Newton
  • NetSuite
  • Jobvite
  • Jazz
  • Small Improvements
  • Greenhouse
  • Glassdoor
  • GoodHire
  • Seamless Docs
  • Cornerstone Growth Edition
  • CATS
  • Bitium
  • Applicant Pro
  • Hiring Thing
  • Compas
  • ZenPayroll
  • Zapier
  • TraxPayroll
  • OneLogin
  • Okta
  • SwipeClock

For more integrations, visit the BambooHR Apps Marketplace


Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Language Support

  • English
  • German
  • Spanish
  • French
  • Dutch
  • Portuguese

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business


  • Cloud Hosted
  • SaaS
  • Web

BambooHR Support

BambooHR small businesses doesn’t only have the power to execute HR operations, but also that company teaches you how to execute them in the best possible way. A well-trained support team is always available on the phone or email to solve customer queries and technical difficulties related to the software.

Live chat with tech agents is not available, but that shouldn’t discourage you from testing the speed of their alternative communication channels. Another good thing Bamboo’s team will do for you is to supply you with news and training materials so that you will always remain in line with the system’s improvement.

Technical support is a huge plus point when it comes to BambooHR automation anywhere, which helps companies recruit, motivate, and manage employees faster. For payment period change reports, nevertheless, BambooHR asset management still relies on third-party integrations.

You can use the following information to contact the company:

  • Email Support: Email support is available Monday – Friday, 8 am – 5 pm (MT) by simply filling out a form
  • Customer Success Webinar Library: Weekly customer success webinars teach you how to get the most out of BambooHR.
  • Telephone Support: You can call BambooHR’s toll free number, i.e. 1-866-387-9595 Monday through Friday, 8am – 5pm (MT)

BambooHR Competitors

Here are some BambooHR alternatives Toolsmetric recommend you to see before opting this software for your business :

Free Trial
Supported Devices
Cloud Hosted
Cloud, SaaS, Web
Mobile – Android Native
Mobile – iOS Native
On Premise
Open API
Language Support
Pricing Model
Monthly payment
Annual Subscription
In Person
Live Online
Customer Types
Small Business
Large Corporations
Medium Business
24/7 (Live Rep)
Knowledge Base
Phone support
Chat support
Email Marketing
Landing Pages
Marketing Automation
Workflow builder
9.5 Total Score
Easy to use system that allows central tracking and reporting of most employee information.

BambooHR has been really helpful in storing and reporting on employee information, giving employees access to view their benefit and personal information, and I can't rave enough about the Applicant Tracking feature. As a one person HR department, BambooHR has allowed me to become a strong, communicative and organized recruiter in the midst of the million other things I do.

9.5Expert Score
8.7User's score
  • The system is user friendly and can be customized in a lot of ways. You can report on any information in the system, with easy to use standard reports, or you can create your own. They constantly add features and make improvements based on customer feedback. In some cases, they can make requested changes immediately
  • It is only as good as the data you enter, and does not currently integrate with the other systems we use. So, it requires constant data maintenance to keep employee information up to date, for effective reporting. There's no seamless automation for benefit enrollment. The time off system is easy to use, but does not currently show enough detail to be useful for our needs. I hope that BambooHR will focus on automating the integration of information from other systems, and provide a simpler update of benefit plan information at year end.
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