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Reply Review: Read this tool review to discover the tool’s unique features, various pricing plans, and other specifications. 


What is Reply?

Reply is a lead management and sales automation tool that is bundled into one. It is specifically designed for sales teams and offers an array of features to help them generate, nurture, and engage with their leads and customers. 

Some of the robust features include contact management, direct calls, email automation, etc. The platform offers small and medium businesses a plethora of features that enable them to stay connected with their leads and also improve inbound deals. 

In short, the tool allows sales teams to put their outbound sales processes on autopilot, and focus on important revenue-generating tasks and activities. 

Apart from sales automation and lead management, Reply is packed with a host of recruiting and staffing tools that allow businesses to scout for talented resources. 


Vendor Information


Reply Key Features

  • Sequences

Stay connected with your prospects across different channels. Send personalized emails and follow-ups, complete daily tasks, schedule calls, and automatically connect with them on LinkedIn. 

  • Cloud Calls

Users can connect with their potential customers on the phone directly from their Reply account. 

  • LinkedIn Automation

You can scale your social selling and connect with your prospects on LinkedIn by using semi-automated processes for Messages, View profiles, Connect requests, and InMail. 

  • LinkedIn Email Finder

Search for your prospect’s email address on LinkedIn and boost your productivity with the Reply Chrome Extension. The Chrome extension scouts for your prospect’s email addresses in seconds and automates your sales and email outreach. 

  • Email Warm-up

Make sure that your emails are not landing up in your recipient’s spam folder. The platform’s Warm-up feature improves your domain, email, and IP reputation to accelerate your deliverability rates. 

  • Personalized Videos

Include a personalized video from Vidyard in your email with a range of new integrations to improve your prospect engagement. 

  • AI Email Assitant

Craft human-like emails and follow-ups in just a few seconds to improve your email texts to enhance your response rate. 

  • Contact Management

The contact management feature allows you to bifurcate your customers based on a range of factors to ensure that your outreach is streamlined. 

  • Team Collaboration

Team collaboration tools allow you to collaborate on prospects and campaigns, manage team members, and share email temples, etc. 


Reply Features Overview

  • Sequences
  • LinkedIn email finder
  • Contact data sourcing
  • Email and phone validation
  • Email warm-up
  • Multichannel sequences
  • Cloud calls
  • Messenger and social media
  • Personalized videos
  • LinkedIn automation
  • Appointment booking and calendar
  • AI email assistant
  • Tasks flow
  • Integrations
  • Contact management
  • Team collaboration
  • Smart features
  • Reports and analytics
  • Improvement tools
  • Workflow management

Reply Pricing

Sales Engagement

Individual plan:

  • $70 per month/user to contact 1000 people
  • $90 per month/user to contact  3000 people
  • $120 per month/user to contact unlimited people

Business plan:

  • $70 per month/user to contact unlimited contacts
  • $60 per month/user to contact unlimited contacts
  • $50 per month/user to contact unlimited contacts

Agency: get in touch with the vendor directly 

Email Search

Pricing:

  • $0/month (200 email credits per month)
  • $49/month (5000 email credits per month)
  • $99/month (unlimited email credits per month)

Reply Pros and Cons


PROS:
  • The ability to craft multi-step campaigns using emails, calls, and LinkedIn
  • The email customization tools along with the tracking capabilities make it one of the best sales engagement tools
  • It is very easy to create email chains and track responses and notifications
  • Pricing is very reasonable
  • The user interface is very intuitive

CONS:
  • The emails do not allow multiple formatting options
  • The onboarding process is not very smooth
  • Some users have had a tough time connecting Reply with a third-party application
  • Organizing email lists and list management is not very straightforward
  • Steep learning curve


Reply Integrations


Reply Specifications

Free Trial – Yes

Free Version – Yes

Deployment

  • Cloud, SaaS, Web-based

Devices supported

  • Windows
  • Mac
  • Web-based

Training

  • In-person
  • Live online
  • Webinars
  • Documentation
  • Videos

Typical customers

  • Small businesses
  • Medium businesses

Reply pricing plans

Sales Engagement

Individual plan:

  • $70 per month/user to contact 1000 people
  • $90 per month/user to contact  3000 people
  • $120 per month/user to contact unlimited people

Business plan:

  • $70 per month/user to contact unlimited contacts
  • $60 per month/user to contact unlimited contacts
  • $50 per month/user to contact unlimited contacts

Email Search

Pricing:

  • $0/month (200 email credits per month)
  • $49/month (5000 email credits per month)
  • $99/month (unlimited email credits per month)

Languages supported

  • English

Reply support

  • Email
  • FAQs
  • Knowledge base
  • 24/7 (live rep)
  • Chat

Reply Alternatives

  • Sopro
  • Gryphone ONE
  • Salesflare
  • Zoho CRM
  • Salesforce Sales Cloud
  • Zendesk Sell
  • Visualize ROI
  • SalesRabbit
  • Avochato
  • Decisions on Demand
  • Demodesk
  • Exceed.ai
  • PhoneBurner
  • QorusDocs
  • HubSpot
  • OnTrack
  • ASPEC
  • Autoklose

Did you like reading our Reply review? Leave your comments below and tell us about your favorite feature!

 

Free Trial
Supported Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Deployment
Cloud Hosted
Cloud, SaaS, Web
Mobile – Android Native
Mobile – iOS Native
On Premise
Open API
Language Support
English
Hindi
Spanish
French
Russian
Italian
Dutch
Danish
Polish
Turkish
Swedish
Pricing Model
Monthly payment
Annual Subscription
Quote-based
Training
Documentation
Webinars
In Person
Live Online
Customer Types
Small Business
Medium Enterprises
Large Corporations
Freelancers
Medium Business
Support
Online
Business Hours
24/7 (Live Rep)
Features
Email Marketing
Landing Pages
Marketing Automation
Webinars
CRM
Autoresponders
Integration
Design
8.5
Usability
8.5
Support
9
Price
8
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