Karandeep V
Reply Review: Read this tool review to discover the tool’s unique features, various pricing plans, and other specifications.
What is Reply?
Reply is a lead management and sales automation tool that is bundled into one. It is specifically designed for sales teams and offers an array of features to help them generate, nurture, and engage with their leads and customers.
Some of the robust features include contact management, direct calls, email automation, etc. The platform offers small and medium businesses a plethora of features that enable them to stay connected with their leads and also improve inbound deals.
In short, the tool allows sales teams to put their outbound sales processes on autopilot, and focus on important revenue-generating tasks and activities.
Apart from sales automation and lead management, Reply is packed with a host of recruiting and staffing tools that allow businesses to scout for talented resources.
Vendor Information
- Company: Reply.io
- Website: https://reply.io/
- Founded in 2014
- Country of origin: Canada
Reply Key Features
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Sequences
Stay connected with your prospects across different channels. Send personalized emails and follow-ups, complete daily tasks, schedule calls, and automatically connect with them on LinkedIn.
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Cloud Calls
Users can connect with their potential customers on the phone directly from their Reply account.
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LinkedIn Automation
You can scale your social selling and connect with your prospects on LinkedIn by using semi-automated processes for Messages, View profiles, Connect requests, and InMail.
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LinkedIn Email Finder
Search for your prospect’s email address on LinkedIn and boost your productivity with the Reply Chrome Extension. The Chrome extension scouts for your prospect’s email addresses in seconds and automates your sales and email outreach.
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Email Warm-up
Make sure that your emails are not landing up in your recipient’s spam folder. The platform’s Warm-up feature improves your domain, email, and IP reputation to accelerate your deliverability rates.
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Personalized Videos
Include a personalized video from Vidyard in your email with a range of new integrations to improve your prospect engagement.
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AI Email Assitant
Craft human-like emails and follow-ups in just a few seconds to improve your email texts to enhance your response rate.
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Contact Management
The contact management feature allows you to bifurcate your customers based on a range of factors to ensure that your outreach is streamlined.
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Team Collaboration
Team collaboration tools allow you to collaborate on prospects and campaigns, manage team members, and share email temples, etc.
Reply Features Overview
- Sequences
- LinkedIn email finder
- Contact data sourcing
- Email and phone validation
- Email warm-up
- Multichannel sequences
- Cloud calls
- Messenger and social media
- Personalized videos
- LinkedIn automation
- Appointment booking and calendar
- AI email assistant
- Tasks flow
- Integrations
- Contact management
- Team collaboration
- Smart features
- Reports and analytics
- Improvement tools
- Workflow management
Reply Pricing
Sales Engagement
Individual plan:
- $70 per month/user to contact 1000 people
- $90 per month/user to contact 3000 people
- $120 per month/user to contact unlimited people
Business plan:
- $70 per month/user to contact unlimited contacts
- $60 per month/user to contact unlimited contacts
- $50 per month/user to contact unlimited contacts
Agency: get in touch with the vendor directly
Email Search
Pricing:
- $0/month (200 email credits per month)
- $49/month (5000 email credits per month)
- $99/month (unlimited email credits per month)
Reply Pros and Cons
- The ability to craft multi-step campaigns using emails, calls, and LinkedIn
- The email customization tools along with the tracking capabilities make it one of the best sales engagement tools
- It is very easy to create email chains and track responses and notifications
- Pricing is very reasonable
- The user interface is very intuitive
- The emails do not allow multiple formatting options
- The onboarding process is not very smooth
- Some users have had a tough time connecting Reply with a third-party application
- Organizing email lists and list management is not very straightforward
- Steep learning curve
Reply Integrations
- Salesforce
- Copper CRM
- HubSpot
- Close.io
- Zendesk Sell
- Pipedrive
- Uplead
- Leadworx
- Leadiro
- Leadfeeder
- LimeLeads
- Freshsales
- Salesflare
- Leadberry
- Lusha
- Zapier
- Slack
- Calendly
- Leadpages
- ClickFunnels
Reply Specifications
Free Trial – Yes
Free Version – Yes
Deployment
- Cloud, SaaS, Web-based
Devices supported
- Windows
- Mac
- Web-based
Training
- In-person
- Live online
- Webinars
- Documentation
- Videos
Typical customers
- Small businesses
- Medium businesses
Reply pricing plans
Sales Engagement
Individual plan:
- $70 per month/user to contact 1000 people
- $90 per month/user to contact 3000 people
- $120 per month/user to contact unlimited people
Business plan:
- $70 per month/user to contact unlimited contacts
- $60 per month/user to contact unlimited contacts
- $50 per month/user to contact unlimited contacts
Email Search
Pricing:
- $0/month (200 email credits per month)
- $49/month (5000 email credits per month)
- $99/month (unlimited email credits per month)
Languages supported
- English
Reply support
- FAQs
- Knowledge base
- 24/7 (live rep)
- Chat
Reply Alternatives
- Sopro
- Gryphone ONE
- Salesflare
- Zoho CRM
- Salesforce Sales Cloud
- Zendesk Sell
- Visualize ROI
- SalesRabbit
- Avochato
- Decisions on Demand
- Demodesk
- Exceed.ai
- PhoneBurner
- QorusDocs
- HubSpot
- OnTrack
- ASPEC
- Autoklose
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