20NINE

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20NINE Review: Read our detailed 20NINE review to learn more about the platform’s key features, pricing, integrations, and more.


What is 20NINE?

20NINE is a cloud-based, easy-to-use, and end-to-end CRM solution designed for small and mid-size businesses. It is a perfect alternative to expensive and advanced CRM systems that typically come with a steep learning curve. 

20NINE provides complete control over your projects, communication, sales, invoicing, and e-signing document management. The platform streamlines all the key business processes, enabling different departments to focus on getting work done efficiently. 


Vendor Details


20NINE Key Features

  • Communication

Segment your customer relations by defining how your customers prefer communicating with you. Schedule calls, send messages, and log emails from the platform with ease. 

  • Sales

Manage your entire sales process with greater efficiency with the platform’s drag and drop pipelines. This allows you to stay on top of the sales cycle and organize it. 

  • Activity board

Never let a task slip out of your mind with the tool’s visual boards and smart filters. The activity board allows you to focus on critical actions by gaining clarity on the status of each task. 

  • E-signing

The 20NINE e-signing helps you sign contracts and deals in the context they belong. The e-signing feature ensures that users do not have to separate contracts from their customers again. 


20NINE Features Overview

  • Activity dashboard
  • CRM
  • Calendar system
  • Document storage
  • Email marketing
  • Lead generation
  • Interaction tracking
  • Lead management
  • Lead qualification
  • Marketing automation
  • Mobile access
  • Reporting
  • Quotes
  • Analytics
  • Segmentation
  • Sales pipeline management
  • Task management
  • Territory management
  • Third-party integrations

20NINE Pricing

There is no lock-in period and hidden costs involved. The vendor offers three pricing plans depending on your needs. 

Check out all the 20NINE pricing plans below.

29

Price: $2.90/user/month

Features:

  • Contract and company directories
  • Call lists
  • Meetings
  • Reports
  • Categorizations
  • E-signing
  • Advanced searching

29:ONE

Price: $12.90/user/month

Features:

  • Everything in 29
  • Office 365
  • Document templates
  • Google Workspace
  • WordPress forms
  • Microsoft Teams

E-signing

Price: $1.90 per signed document


20NINE Pros and Cons



PROS:
  • Users can access 20NINE from any location, at any time, from any device. 
  • In terms of simplicity, not many CRMs come close to 20NINE
  • Every user can view the progress of their projects in real-time with the help of visual boards. 
  • The user experience is exceptional and the platform is very intuitive. 
  • 20NINE is mobile-friendly and compatible with different types of devices.

CONS:
  • Although the tool is very intuitive, it could take users a while to get used to it. 
  • The training offered by the vendor is not very helpful and misses out on important information related to the features. 
  • The integration options are limited. 
  • Some users have said that a section of the right bar appears to be cropped when it is expanded. 



20NINE Integrations

  • Office 365
  • LinkedIn LeadClipper
  • Google Workspace
  • Mailchimp
  • WordPress
  • Fortnox ERP

20NINE Specifications

Free Trial – Yes

Free Version – No

Deployment

  • Cloud, SaaS, Web-based

Devices supported

  • Windows
  • Mac
  • iPhone/iPad
  • Android
  • Web-based

Training

  • Live online
  • Webinars
  • Documentation
  • Videos

20NINE pricing plans

  • 29: $2.90/user/month
  • 29:ONE: $12.90/user/month
  • E-signing: $1.90/signed document

Typical customers

  • Small businesses

Languages supported

  • English
  • Swedish
  • Italian
  • Spanish

20NINE support

  • Email
  • FAQs

20NINE Alternatives

We hope you liked reading this 20NINE review. We would love to hear from you about your experience while using 20NINE.


 

Free Trial
Supported Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Deployment
Cloud Hosted
Cloud, SaaS, Web
Mobile – Android Native
Mobile – iOS Native
On Premise
Open API
Language Support
English
Hindi
Spanish
French
Russian
Italian
Dutch
Danish
Polish
Turkish
Swedish
Pricing Model
Monthly payment
Annual Subscription
Quote-based
Training
Documentation
Webinars
In Person
Live Online
Customer Types
Small Business
Large Corporations
Freelancers
Medium Business
Support
24/7 (Live Rep)
Email
FAQs
Knowledge Base
Phone support
Chat support
Features
Email Marketing
Landing Pages
Marketing Automation
Webinars
CRM
Autoresponders
Automation
Workflow builder
Customizations
Integration
Integration
8.1 Total Score

Design
8.5
Usability
9
Support
7.5
Price
7.5
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Karandeep V

Karandeep was born in Pune, Maharashtra, an upcoming metropolitan city in the Western region of India. While most members of his family are engineers, he had different ideas. He was more inclined toward exploring the non-technical aspects of a business, which is why he studied Bachelors of Business Administration at Symbiosis International University, Pune.  Having said that, his love for new and upcoming technologies remained intact, which is why he has written extensively about technology throughout his career. After a brief stint with a gaming company at the beginning of his career, he discovered that his love for writing was not temporary.  Being a tech geek, he always liked installing and playing around with new applications on his mobile devices and the home desktop. He was fascinated by how technology can simplify even the most mundane and complex tasks with just a few commands. He keeps a close eye on how businesses use different tools to streamline their operations to boost productivity and efficiency.  At ToolsMetric, he writes product reviews that cover the main features and specifications of different enterprise applications. The sheer amount of innovation and hard work that goes into building these tech solutions is one of the reasons why Karandeep loves reviewing these tools. Besides product reviews, he also writes interesting news articles and blogs that track the latest developments in the tech industry.  When he is not writing, you can find him rooted to his seat playing video games, watching movies, or supporting his favorite football team. Since his childhood, he has always loved to travel and explore new places. Traveling is a major part of his life due to a myriad of reasons such as experiencing new cultures, food, and traditions. His other hobbies include playing football, cooking, and running.  You can find him on LinkedIn here.

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