CometChat

0
from $149/month Get Free Trial
Add to compare
Social Share

CometChat Review: Read this in-depth CometChat review to learn more about its key features, pricing plans, integrations, and more. 


What is CometChat?

CometChat allows users to swiftly add in-app video, voice, and messaging applications to their website and mobile applications. 

The tool’s UI kits, APIs, and SDKs are secure, scalable, and very well documented. The platform also provides a very robust extension library that allows you to integrate with third-party applications and services easily. 

Over 50,000 developers across the world use CometChat to serve customers from different industries including live streaming, edtech, and dating.


Vendor Information


CometChat Key Features

  • Video and voice calling

Users can use CometChat to create 1-to-1 video calls and group voice notes similar to Whatsapp. 

  • 1-to-1 group text chat

Users can send 1-to-1 messages in groups in password-protected, private, and public conversations. 

  • Media attachments

CometChat supports rich media preview panels for all the major sites. 

  • Typing and reading indicators

Similar to how you can see if someone is typing on Instagram and Whatsapp, you can view if someone is typing while you are chatting with them. 

  • Webhooks and bots

Send alerts or notifications to applications at any time a set event occurs. The automated bot software allows you to perform designated tasks in a timely manner. 


CometChat Features Overview

  • Video conferencing
  • File sharing
  • Customizable branding
  • Chat
  • Mobile access
  • Reporting
  • Screen sharing
  • Search bar
  • Third-party integrations
  • Video conferencing
  • Two-way audio and video

CometChat Pricing

CometChat offers three different pricing models for different types of users. CometChat pricing varies for application developers, event organizers, and SaaS platform integrators. 

Only the pricing for App Developer is mentioned below. 

Pricing for 1,000 active users. 

Startup

Price: $149/month

Includes:

  • Chat and core features
  • GDPR compliance
  • Encryption in-transit & at-rest

Growth

Price: $399 per month

Includes:

  • All features of the Startup plan
  • SMS notifications and email
  • Stickers, message translations, reactions
  • Moderation features
  • Real-document and whiteboard sharing

Scale

Price: $749 per month

Includes:

  • All features Growth and Startup
  • Voice transcription
  • Polls and smart replies
  • HIPAA compliance

Enterprise

Price: Custom pricing

Includes:

  • All features of Scale plan
  • Shared, dedicated, or on-premise deployment

CometChat Pros and Cons



PROS:
  • CometChat can be easily integrated with Buddy Press and WordPress.
  • The platform is easy to use and has a very short learning curve. 
  • It takes less than 5 minutes to setup the tool. 
  • The support team is patient, responsive, and provides timely solutions to customer queries.
  • The customizable SDKs along with tons of other features make it one of the most appealing live chat software in the market.

CONS:
  • The pricing is on the higher end of the spectrum. 
  • Although the support team offers the right solutions, at times, it is slow to address all customer needs. 
  • The UX design needs to improve as it seems a bit dated. 
  • Due to a recent change in the business model, a lot of users have said that the plugins they used a while back are not supported anymore. 



CometChat Integrations

  • Bitly
  • WordPress
  • BuddyPress
  • Intercom

ComeChat Specifications

Free Trail – Yes

Free Version – No

Deployment

  • SaaS, Cloud, web-based

Devices supported

  • Windows
  • Mac
  • Web-based

Training

  • Documentation

CometChat pricing

For 1,000 active users

  • Startup: $149/month
  • Growth: $399/month
  • Scale: $749/month
  • Enterprise: Custom pricing

Typical customers

  • Small businesses
  • Medium-sized businesses
  • Large businesses

Languages supported

  • English

CometChat support

  • Email
  • Phone support
  • Chat

CometChat Alternatives

  • 3CX
  • Birdeye
  • Zoho Desk
  • Bitrix 24
  • Zoho SalesIQ
  • Quiq Messaging
  • Zendesk
  • SnapEngage
  • LiveAgent
  • LiveChat
  • Froged
  • Userlike
  • HelponClick
  • ProProfs Chat
  • ArrowChat
  • Sendbird
  • Drift
  • Rocket.Chaat
  • Twillio

We hope you liked reading this CometChat review. Leave your comments and tell us about your experience while using the tool.


Free Trial
Supported Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Deployment
Cloud Hosted
Cloud, SaaS, Web
Mobile – Android Native
Mobile – iOS Native
On Premise
Open API
Language Support
English
Hindi
Spanish
French
Russian
Italian
Dutch
Danish
Polish
Turkish
Swedish
Pricing Model
Monthly payment
Annual Subscription
Quote-based
Training
Documentation
Webinars
In Person
Live Online
Customer Types
Small Business
Large Corporations
Freelancers
Medium Business
Support
24/7 (Live Rep)
Email
FAQs
Knowledge Base
Phone support
Chat support
Features
Email Marketing
Landing Pages
Marketing Automation
Webinars
CRM
Autoresponders
Automation
Workflow builder
Customizations
Integration
Integration
6.1 Total Score

Design
7.5
Usability
8.5
Support
7
Price
7.5
0
Add your review

Karandeep V

Karandeep was born in Pune, Maharashtra, an upcoming metropolitan city in the Western region of India. While most members of his family are engineers, he had different ideas. He was more inclined toward exploring the non-technical aspects of a business, which is why he studied Bachelors of Business Administration at Symbiosis International University, Pune.  Having said that, his love for new and upcoming technologies remained intact, which is why he has written extensively about technology throughout his career. After a brief stint with a gaming company at the beginning of his career, he discovered that his love for writing was not temporary.  Being a tech geek, he always liked installing and playing around with new applications on his mobile devices and the home desktop. He was fascinated by how technology can simplify even the most mundane and complex tasks with just a few commands. He keeps a close eye on how businesses use different tools to streamline their operations to boost productivity and efficiency.  At ToolsMetric, he writes product reviews that cover the main features and specifications of different enterprise applications. The sheer amount of innovation and hard work that goes into building these tech solutions is one of the reasons why Karandeep loves reviewing these tools. Besides product reviews, he also writes interesting news articles and blogs that track the latest developments in the tech industry.  When he is not writing, you can find him rooted to his seat playing video games, watching movies, or supporting his favorite football team. Since his childhood, he has always loved to travel and explore new places. Traveling is a major part of his life due to a myriad of reasons such as experiencing new cultures, food, and traditions. His other hobbies include playing football, cooking, and running.  You can find him on LinkedIn here.

We will be happy to hear your thoughts

Leave a reply

Your total score

ToolsMetric
Logo
Compare items
  • Total (0)
Compare
0