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What is FreshBooks?

FreshBooks is a cloud-based accounting system that is designed for freelancers, self-employed professionals, and small businesses.

FreshBooks is one of the best financial accounting platforms that seamlessly automates a spectrum of accounting tasks such as:

  • Payment acceptance
  • Billable time tracking
  • Financial reporting
  • Invoice creation
  • Expense tracking

In this detailed Freshbooks review, you will learn more about its features, integrations, pricing plans, and other important specifications.

FreshBooks has won several awards and accolades over the years and for a good reason. The platform is designed to take into account the difficulties faced by small businesses while managing their finances.

FreshBooks offers cost-effective and small and medium business (SMB) pricing plans that come with a robust list of features.

In a nutshell, FreshBooks is one of the most well-rounded accounting suites that makes complex financial management enjoyable.

The mobile application is available on both Android and iOS which enables users to run their business on-the-go.

Vendor Details

FreshBooks Key Metrics

FreshBooks rolled out a new version powered with a spectrum of improved features. Before we take a look at them, let’s understand how your business can benefit from FreshBooks.

  • Perfect solution for SMBs

As mentioned earlier, FreshBooks is designed to keep small businesses in mind. Hence, the company consistently updates its features that are ideal for mid-market accounting.

The software eliminates the possibility of human errors and inconsistencies. The newly launched version comes with a modern interface, enables flawless collaboration, and elevates the quality of work that is being done.

The dashboard has been reworked and offers excellent customization options.

  • Save time with auto-billing and recurring payments

FreshBooks enables users to save time by setting up a billing schedule. Users can automate recurring payments using the auto-billing feature which charges the client’s card securely.

Invoices can be sent in the currency preferred by clients. Capturing expenses has been simplified in the new version as the software prioritizes all tasks and displays them in a way that makes it easier to identify important tasks.

  • Simplicity

If not all, most FreshBooks features can be customized. Users can also attach files they want, set alerts for delayed payments, trigger notifications, track billing, and brand invoices easily.

  • Invoice-to-payment

The invoice-to-payment functionality is very reliable. It allows users to track when a client receives and opens an invoice they send. FreshBooks provides an assurance that the invoices sent have been successfully delivered to the clients.

In the latest version, users can set invoice due dates, turn on new pipeline payment options, and also charge late fees.

FreshBooks is also an excellent platform for the efficient management of billing history. It is packed with features that allow users to keep tabs on current and past invoices.

The automated overdue payment reminders feature eliminates discrepancies with clients regarding missed payments.

Management of payments is flexible as users can settle accounts using Visa, MasterCard, Google Checkout, PayPal, and Google Checkout for online payments.

  • Expense tracking

Another reason why FreshBooks is a go-to financial solution among small businesses is its ability to track expenses. Users can attach receipts and also organize them within the platform.

Users can monitor expenses for different clients and also add an expense to an invoice as reimbursement for specific clients. The Expense Tool can be synced with the user’s credit and bank account which makes it easier to import expenses from their bank account.

  • Time-tracking

Users can track time against particular projects and clients. Time tracking can be enabled in various applications including Trello, Asana, and Basecamp by installing a Chrome extension.

FreshBooks offers a range of flexible billing features which enable users to charge clients on an hourly basis or at a flat rate based on their agreement with the client.

  • Reporting

Manual data entry into a spreadsheet is prone to error and counter-productive. FreshBooks addresses this issue and allows users to generate reports by processing data that has been entered.

Type of reports that can be generated:

  • Profit and loss reports
  • Expense reports
  • Tax reports

FreshBooks Important Features


  • Online payments
  • Sales taxes
  • Track offline payments
  • Automated tax circulations
  • Client portal
  • Invoice previews
  • Estimates
  • Late payment fees

  • Customizing due dates
  • Tracking invoice views
  • Recurring invoices & auto payment
  • Send emails or snail mail
  • Estimates
  • Multi-currency & multi-language
  • Getting paid with credit cards

Expense tracking

  • Snaps
  • Automate expense report
  • File import
  • Assign & rebill expenses
  • Recurring expenses

  • Easy-to-read categorization
  • Remember vendors
  • Tax friendly categories
  • Attach receipts
  • Tracking spending per project

Time tracking

  • Team timesheets
  • Timer
  • Track unbilled time
  • Generate invoices
  • Different rates for each project
  • Detailed time entry notes

  • Breakdown of the day
  • Project managers
  • Tracking agent projects and clients
  • Time entry notes
  • Automated bills for hours tracked per project


  • Sharing images and files
  • Centralized conversations
  • Project due dates

  • Current project overviews
  • Client, employees, and contractor collaboration

Accounting reports & taxes

  • Sales tax
  • Invoice details reports
  • Expense reports
  • Balance sheet
  • Item sales
  • Account aging reports

  • Outstanding revenue summary
  • Breakdown of clear spending
  • Filters for report customization
  • Profit & loss
  • Export to Excel or CSV


  • Single-click setup
  • Safe & secure
  • Quick bank deposits
  • Fees recorded as expenses

  • Automatically recorded payments
  • MasterCard, American Express, Visa
  • Simple payment experience

FreshBooks Pricing

FreshBooks’s pricing plans are extremely affordable and tailor-made for different clients.


  • Ideal for: customers with basic requirements
  • Price: $ 4.5 per month
  • 5 billable clients


  • Ideal for: owners looking for additional insights and automation
  • Price: $ 7.5 per month
  • 50 billable clients


  • Ideal for: growing businesses
  • Price: $ 15 per month
  • Unlimited billable clients


  • Ideal for: businesses with complex needs
  • Price: custom pricing
  • Unlimited billable clients

For more information related to what features are included in each plan, visit the vendor’s website.

FreshBooks Pros and Cons

  • Very reliable invoice management for small businesses and startups.
  • Tracking billable hours against customer projects and customers is extremely easy.
  • Automated invoice reminders save a lot of time while chasing late-paying clients.
  • Interface and mobile applications are extremely easy to use.
  • A resourceful tool to manage daily expenses and have gained detailed insights into the working process.
  • Time-tracking feature for every account.

  • Ticketing system needs improvement.
  • Non-billable expenses cannot be recorded against a project or customers.
  • Integrations with other CRMs are not very straightforward.
  • Miscategorization of items while importing expenses automatically.
  • The accounting aspect of the software requires more work as it is not as efficient as time-tracking and invoicing.
  • Users cannot schedule the delivery of invoices.

FreshBooks Integrations

  • HubSpot
  • Shopify
  • Stripe
  • OneSaaS
  • Google Apps for Work
  • Automatic
  • PayPal
  • LiveChat

  • Capsule
  • Hours
  • Zendesk
  • Revamp CRM
  • Gusto
  • Yalla
  • Citrix Podio

FreshBooks Specifications

Free Trial – Yes

Free version – Yes


  • Cloud, SaaS
  • Cloud-hosted

Devices supported

  • Android
  • Windows
  • iPhone/iPad
  • Mac
  • Web-based


  • Webinars
  • Documentation
  • Live online
  • Videos

Typical customers

  • Small businesses
  • Businesses working with contractors
  • Businesses working with employees
  • Freelancers
  • Self-employed professionals

FreshBooks pricing

  • Lite: from $ 4.5 per month
  • Plus: from $ 7.5 per month
  • Premium: from $ 15 per month
  • Select: custom pricing

Languages supported

  • English
  • French

FreshBooks support

  • Email
  • Phone
  • Live support
  • Training
  • Tickets

FreshBooks Alternatives

  • Zoho Books
  • Gross Account
  • FinancialForce Accounting
  • HarmonyPSA
  • Avaza
  • BigTime
  • Quickbooks Desktop Enterprise
  • Odoo

  • Quickbooks Online
  • Xero
  • BQE Core Suite
  • Ravetree
  • TimeCamp
  • AccountSight
  • Bill4Time

Free Trial
Supported Devices
Cloud Hosted
Cloud, SaaS, Web
Mobile – Android Native
Mobile – iOS Native
On Premise
Open API
Language Support
Pricing Model
Monthly payment
Annual Subscription
In Person
Live Online
Customer Types
Small Business
Large Corporations
Medium Business
24/7 (Live Rep)
Knowledge Base
Phone support
Chat support
Email Marketing
Landing Pages
Marketing Automation
Workflow builder
8.6 Total Score

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Karandeep V

Karandeep V

Karandeep was born in Pune, Maharashtra, an upcoming metropolitan city in the Western region of India. While most members of his family are engineers, he had different ideas. He was more inclined toward exploring the non-technical aspects of a business, which is why he studied Bachelors of Business Administration at Symbiosis International University, Pune.  Having said that, his love for new and upcoming technologies remained intact, which is why he has written extensively about technology throughout his career. After a brief stint with a gaming company at the beginning of his career, he discovered that his love for writing was not temporary.  Being a tech geek, he always liked installing and playing around with new applications on his mobile devices and the home desktop. He was fascinated by how technology can simplify even the most mundane and complex tasks with just a few commands. He keeps a close eye on how businesses use different tools to streamline their operations to boost productivity and efficiency. At ToolsMetric, he writes product reviews that cover the main features and specifications of different enterprise applications. The sheer amount of innovation and hard work that goes into building these tech solutions is one of the reasons why Karandeep loves reviewing these tools. Besides product reviews, he also writes interesting news articles and blogs that track the latest developments in the tech industry.  When he is not writing, you can find him rooted to his seat playing video games, watching movies, or supporting his favorite football team. Since his childhood, he has always loved to travel and explore new places. Traveling is a major part of his life due to a myriad of reasons such as experiencing new cultures, food, and traditions. His other hobbies include playing football, cooking, and running.  You can find him on LinkedIn here.

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