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Bigin Review: Read our tool review to learn more Bigin Zoho CRM’s key features, pricing plans, and more.

What is Bigin?

Bigin by Zoho CRM is an easy-to-use feature-rich customer relationship software (CRM) that primarily focuses on pipeline management. 
With Bigin, sales representatives can view their pipeline, store contact information, manage deals, and also automate different workflows in the same place. 
The platform was primarily developed for micro and small businesses that have a tough time while using a complex CRM tool. 
The excellent visualization options allow sales representatives to view and manage their pipeline seamlessly. 
All in all, Bigin is a well-rounded CRM platform that improves and facilitates smooth pipeline management. 

Vendor Details

  • Company: Zoho Corporation Pvt.Ltd
  • Website:
  • Founded in 1996
  • Country of origin: United States of America

Bigin Zoho CRM Key Features

  • Engage Prospects

In any type of business, every lead matters. This feature provides a comprehensive view of all your contacts and also organizes contact information to ensure you do not waste your time while looking for it. 
It includes built-in telephony and email which allows you to stay in touch with your customers across different channels. 
The customizable web forms allow you to capture leads from your website and convert them into paying customers. 

  • Pipeline management

Poor pipeline visibility can cost your business. Bigin’s simple yet powerful pipeline management features allow you to stay on top of your sales pipeline and never miss an important deal. 
You can customize the different phases of your pipeline with the drag and drop interface to improve deal management. 

  • Sales cycle management

Close more deals in less time. Users can shorten their sales cycle by efficiently moving deals via their pipeline. 
The platform offers a bunch of automation tools so that small businesses can wave goodbye to manual, mundane, and repetitive tasks. 
The real-time dashboards provide useful insights related to your sales cycle. 

  • Data management

Data management and security features ensure that your information is always in the hands of the right people. 
You can import or export data from different sources and also automate the process to ensure you are not wasting your time. 
The audit logs provide a clear view of all actions performed within your account to improve documentation and compliance. 

Bigin by Zoho CRM Features Overview

  • Calendar system
  • Contact management
  • Document storage
  • Email marketing
  • Event management
  • Lead management
  • Lead generation
  • Lead nurturing
  • Mobile access
  • Performance metrics
  • Search
  • Task management
  • Dashboards
  • Analytics
  • Security
  • Email response control

Zoho Bigin Pricing

Free: $0 per month


  • Single user
  • 500 records
  • Single pipeline
  • 3 workflows
  • 1 webform

Express: $5 per month


  • 50,000 records
  • Multiple pipelines
  • 25 workflows
  • 5 web forms

Bigin by Zoho CRM Pros and Cons

  • Clean and intuitive interface
  • Multiple pipeline views
  • Integrations
  • The platform allows users to customize every stage of their workflow
  • Email templates can be saved to save time while working on email campaigns in the future
  • Set up is very easy

  • Bigin has a steep learning curve
  • The CRM does not come with the calendar feature
  • The reporting functionality is missing
  • Custom fields are limited
  • Email integration is not very straightforward

Bigin by Zoho CRM Integrations

  • Zoho Desk
  • Zoho Card Scanner
  • Zapier
  • Gmail
  • Google
  • Zoho Meeting
  • Office 365
  • Zoho Flow
  • Zoho Campaigns

Bigin Specifications

Free Trial – Yes

Free Version – Yes


  • SaaS, Cloud, Web

Devices supported

  • Windows
  • Mac
  • iPhone/iPad
  • Android
  • Web-based


  • Live online
  • Webinars
  • Videos
  • Documentation

Zoho Bigin pricing plans

  • Free: $0 per month
  • Express: $5 per month

Typical customers

  • Small businesses
  • Medium businesses

Languages supported

  • English

Bigin Zoho support

  • Email
  • FAQs
  • Knowledge base
  • Phone support

Bigin by Zoho CRM Alternatives

  • Funraise
  • NationBuilder
  • Bloomerang
  • Kindful
  • Blackbaud Fundraising
  • Virtuous
  • Salsa CRM
  • DonorPerfect
  • EveryAction
  • Neon CRM
  • CharityEngine
  • Nutshell
  • Sugar CRM
  • ClearView CRM
  • DonorSnap
  • Hubspot CRM
  • Freshworks CRM
  • JotForm
  • Redtail CRM
  • myfairtool
  • Chime

Did you find what you were looking for in our Bigin review? How would you rate Bigin by Zoho CRM? Leave your comments below and score this tool based on your experience. 

Free Trial
Supported Devices
Cloud Hosted
Cloud, SaaS, Web
Mobile – Android Native
Mobile – iOS Native
On Premise
Open API
Language Support
Pricing Model
Monthly payment
Annual Subscription
In Person
Live Online
Customer Types
Small Business
Large Corporations
Medium Business
24/7 (Live Rep)
Knowledge Base
Phone support
Chat support
Email Marketing
Landing Pages
Marketing Automation
Workflow builder
8.6 Total Score

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Karandeep V

Karandeep V

Karandeep was born in Pune, Maharashtra, an upcoming metropolitan city in the Western region of India. While most members of his family are engineers, he had different ideas. He was more inclined toward exploring the non-technical aspects of a business, which is why he studied Bachelors of Business Administration at Symbiosis International University, Pune.  Having said that, his love for new and upcoming technologies remained intact, which is why he has written extensively about technology throughout his career. After a brief stint with a gaming company at the beginning of his career, he discovered that his love for writing was not temporary.  Being a tech geek, he always liked installing and playing around with new applications on his mobile devices and the home desktop. He was fascinated by how technology can simplify even the most mundane and complex tasks with just a few commands. He keeps a close eye on how businesses use different tools to streamline their operations to boost productivity and efficiency. At ToolsMetric, he writes product reviews that cover the main features and specifications of different enterprise applications. The sheer amount of innovation and hard work that goes into building these tech solutions is one of the reasons why Karandeep loves reviewing these tools. Besides product reviews, he also writes interesting news articles and blogs that track the latest developments in the tech industry.  When he is not writing, you can find him rooted to his seat playing video games, watching movies, or supporting his favorite football team. Since his childhood, he has always loved to travel and explore new places. Traveling is a major part of his life due to a myriad of reasons such as experiencing new cultures, food, and traditions. His other hobbies include playing football, cooking, and running.  You can find him on LinkedIn here.

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