Bigin Review: Read our tool review to learn more Bigin Zoho CRM’s key features, pricing plans, and more.
What is Bigin?
Bigin by Zoho CRM is an easy-to-use feature-rich customer relationship software (CRM) that primarily focuses on pipeline management.
With Bigin, sales representatives can view their pipeline, store contact information, manage deals, and also automate different workflows in the same place.
The platform was primarily developed for micro and small businesses that have a tough time while using a complex CRM tool.
The excellent visualization options allow sales representatives to view and manage their pipeline seamlessly.
All in all, Bigin is a well-rounded CRM platform that improves and facilitates smooth pipeline management.
- Company: Zoho Corporation Pvt.Ltd
- Website: https://www.zoho.com/bigin
- Founded in 1996
- Country of origin: United States of America
Bigin Zoho CRM Key Features
In any type of business, every lead matters. This feature provides a comprehensive view of all your contacts and also organizes contact information to ensure you do not waste your time while looking for it.
It includes built-in telephony and email which allows you to stay in touch with your customers across different channels.
The customizable web forms allow you to capture leads from your website and convert them into paying customers.
Poor pipeline visibility can cost your business. Bigin’s simple yet powerful pipeline management features allow you to stay on top of your sales pipeline and never miss an important deal.
You can customize the different phases of your pipeline with the drag and drop interface to improve deal management.
Sales cycle management
Close more deals in less time. Users can shorten their sales cycle by efficiently moving deals via their pipeline.
The platform offers a bunch of automation tools so that small businesses can wave goodbye to manual, mundane, and repetitive tasks.
The real-time dashboards provide useful insights related to your sales cycle.
Data management and security features ensure that your information is always in the hands of the right people.
You can import or export data from different sources and also automate the process to ensure you are not wasting your time.
The audit logs provide a clear view of all actions performed within your account to improve documentation and compliance.
Bigin by Zoho CRM Features Overview
- Calendar system
- Contact management
- Document storage
- Email marketing
- Event management
- Lead management
- Lead generation
- Lead nurturing
- Mobile access
- Performance metrics
- Task management
- Email response control
Zoho Bigin Pricing
Free: $0 per month
- Single user
- 500 records
- Single pipeline
- 3 workflows
- 1 webform
Express: $5 per month
- 50,000 records
- Multiple pipelines
- 25 workflows
- 5 web forms
Bigin by Zoho CRM Pros and Cons
- Clean and intuitive interface
- Multiple pipeline views
- The platform allows users to customize every stage of their workflow
- Email templates can be saved to save time while working on email campaigns in the future
- Set up is very easy
- Bigin has a steep learning curve
- The CRM does not come with the calendar feature
- The reporting functionality is missing
- Custom fields are limited
- Email integration is not very straightforward
Bigin by Zoho CRM Integrations
- Zoho Desk
- Zoho Card Scanner
- Zoho Meeting
- Office 365
- Zoho Flow
- Zoho Campaigns
Free Trial – Yes
Free Version – Yes
- SaaS, Cloud, Web
- Live online
Zoho Bigin pricing plans
- Free: $0 per month
- Express: $5 per month
- Small businesses
- Medium businesses
Bigin Zoho support
- Knowledge base
- Phone support
Bigin by Zoho CRM Alternatives
- Blackbaud Fundraising
- Salsa CRM
- Neon CRM
- Sugar CRM
- ClearView CRM
- Hubspot CRM
- Freshworks CRM
- Redtail CRM
Did you find what you were looking for in our Bigin review? How would you rate Bigin by Zoho CRM? Leave your comments below and score this tool based on your experience.