Zoko.ai
Zoko.ai Review: Read this in-depth Zoko.ai review to learn about its features, pricing points, integrations, and other specifications.
What is Zoko.ai?
Zoko.ai is a cloud-based platform that is developed for businesses of all sizes. It acts as a central hub for a business’s Whatsapp communication. It comes with all the features that allow businesses to improve their communication on Whatsapp.
Businesses can use Zoho.ai to facilitate smooth sales and marketing communication. Besides, it is an excellent add-on to Whatsapp if you are looking to provide spotless customer service.
Thousands of online merchants trust Zoko.ai to take their brand’s Whatsapp communication to the next level.
Vendor Information
- Company: Bourbon Science, Inc
- Website: https://www.zoko.io/
- Country of origin: India
Zoko.ai Key Features
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Whatsapp customer engagement
Work together as a team and address all customer queries on Whatsapp with ease. Keep in mind that most of your customers use Whatsapp. This means that they are also probably looking to interact with your company on Whatsapp.
Interact with your customers on Whatsapp, address their queries, and allow them to reach out to you on Whatsapp to boost customer engagement.
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Customer orders
The platform comes with a very efficient Whatsapp sales tool that allows you to increase your revenue through Whatsapp. The intuitive dashboard is designed to offer an ideal experience to prospects and existing customers.
Zoko does more than just facilitate smooth communication – it allows you to convert your leads into paying customers.
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Communication
Customers who send messages to you on Whatsapp are your most engaged prospects and customers. Have personalized conversations with them to ensure that they do not lose interest in your business.
Zoko.ai Features Overview
- Customer support
- Green Tick Mark for verified companies
- Dashboard
- Analytics
- Reporting
- Broadcast messages
- Whatsapp orders
- Customer engagement
- Customer interaction
- Instant messaging
- API
Zoko.ai Pricing
The vendor offers different pricing options that are suitable for different types of businesses.
Check out all the Zoho.ai pricing options available:
Starter
Price: $34.99 per month
Additions: $0.015 per conversation
Features:
- Customer tags
- Quick replies
- Unlimited agents
- Unlimited messages
- Free applications
- Marketing broadcasts
- Cart recovery bot
Team
Price: $54.99 per month
Additions: $0.010 per conversation
Features:
- Customer tags
- Free applications
- Cart recovery bot
- Quick replies
- Auto distribute chats
- Marketing broadcasts
Pro
Price: $109.99 per month
Additions: $0.006 per conversation
Features:
- Quick replies
- Free applications
- Marketing broadcasts
- Remove Zoko branding
- API and webhooks
Business
Price: $219.99 per month
Additions: $0.003 per conversation
Features:
- Free applications
- API and webhooks
- Free pre-built workflows
- Review collection bot
- Auto distribute chats
- Remove Zoko branding
Zoko.ai Pros and Cons
- The tool has all the features to ensure you can have seamless communication with your customers on Whatsapp.
- The dashboard allows you to offer a seamless experience to your customers and prospects.
- User-friendly user interface (UI) and user experience (UX)
- Broadcast message feature
- Lack of sufficient material online to understand how Zoho.ai works
- Customer service needs to be improved
- The API and webhooks is not available in the Starter and Team plan
Zoko.ai Integrations
- Shopify
Zoko.ai Specifications
Free Trial – No
Free Version – No
Deployment
- Cloud, SaaS, web-based
Devices supported
- Android
- iPhone/iPad
Training
- Documentation
Zoko.ai pricing
- Starter: $34.99 per month
- Team: $54.99 per month
- Pro: $109.99 per month
- Business: $219.99 per month
Typical customers
- Small businesses
- Medium businesses
- Large businesses
Languages supported
- English
- Spanish
- Portuguese
Zoko.ai support
Zoko.ai Alternatives
- WATI
- Helpwise
- SuperLemon
- Messagebird
- Freshchat by Freshdesk
- Trengo
- WATI
- TimelinesAI
- Twilio Flex
- Interakt
- Front
Did you like reading this Zoko.ai review? Tell us about how the tool has helped your business. What do you like about Zoko.ai? Leave your comments to tell us about your favorite Zoko.ai feature.