Zoko.ai

from $34.99/month Check demo
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Zoko.ai Review: Read this in-depth Zoko.ai review to learn about its features, pricing points, integrations, and other specifications. 


What is Zoko.ai?

Zoko.ai is a cloud-based platform that is developed for businesses of all sizes. It acts as a central hub for a business’s Whatsapp communication. It comes with all the features that allow businesses to improve their communication on Whatsapp. 

Businesses can use Zoho.ai to facilitate smooth sales and marketing communication. Besides, it is an excellent add-on to Whatsapp if you are looking to provide spotless customer service.

Thousands of online merchants trust Zoko.ai to take their brand’s Whatsapp communication to the next level. 


Vendor Information


Zoko.ai Key Features

  • Whatsapp customer engagement

Work together as a team and address all customer queries on Whatsapp with ease. Keep in mind that most of your customers use Whatsapp. This means that they are also probably looking to interact with your company on Whatsapp. 

Interact with your customers on Whatsapp, address their queries, and allow them to reach out to you on Whatsapp to boost customer engagement. 

  • Customer orders

The platform comes with a very efficient Whatsapp sales tool that allows you to increase your revenue through Whatsapp. The intuitive dashboard is designed to offer an ideal experience to prospects and existing customers.

Zoko does more than just facilitate smooth communication – it allows you to convert your leads into paying customers. 

  • Communication

Customers who send messages to you on Whatsapp are your most engaged prospects and customers. Have personalized conversations with them to ensure that they do not lose interest in your business. 


Zoko.ai Features Overview

  • Customer support
  • Green Tick Mark for verified companies
  • Dashboard
  • Analytics
  • Reporting
  • Broadcast messages
  • Whatsapp orders
  • Customer engagement
  • Customer interaction
  • Instant messaging
  • API

Zoko.ai Pricing

The vendor offers different pricing options that are suitable for different types of businesses. 

Check out all the Zoho.ai pricing options available:

Starter

Price: $34.99 per month

Additions: $0.015 per conversation

Features:

  • Customer tags
  • Quick replies
  • Unlimited agents
  • Unlimited messages
  • Free applications
  • Marketing broadcasts
  • Cart recovery bot

Team

Price: $54.99 per month

Additions: $0.010 per conversation

Features:

  • Customer tags
  • Free applications
  • Cart recovery bot
  • Quick replies
  • Auto distribute chats
  • Marketing broadcasts

Pro

Price: $109.99 per month

Additions: $0.006 per conversation

Features:

  • Quick replies
  • Free applications
  • Marketing broadcasts
  • Remove Zoko branding
  • API and webhooks

Business

Price: $219.99 per month

Additions: $0.003 per conversation 

Features:

  • Free applications
  • API and webhooks
  • Free pre-built workflows
  • Review collection bot
  • Auto distribute chats
  • Remove Zoko branding

Zoko.ai Pros and Cons



PROS:
  • The tool has all the features to ensure you can have seamless communication with your customers on Whatsapp. 
  • The dashboard allows you to offer a seamless experience to your customers and prospects. 
  • User-friendly user interface (UI) and user experience (UX)
  • Broadcast message feature

CONS:
  • Lack of sufficient material online to understand how Zoho.ai works
  • Customer service needs to be improved
  • The API and webhooks is not available in the Starter and Team plan



Zoko.ai Integrations

  • Whatsapp
  • Shopify

Zoko.ai Specifications

Free Trial – No

Free Version – No

Deployment

  • Cloud, SaaS, web-based

Devices supported

  • Android
  • iPhone/iPad

Training

  • Documentation

Zoko.ai pricing

  • Starter: $34.99 per month
  • Team: $54.99 per month
  • Pro: $109.99 per month
  • Business: $219.99 per month

Typical customers

  • Small businesses
  • Medium businesses
  • Large businesses

Languages supported

  • English
  • Spanish
  • Portuguese

Zoko.ai support

  • Email
  • Whatsapp

Zoko.ai Alternatives

  • WATI
  • Helpwise
  • SuperLemon
  • Messagebird
  • Freshchat by Freshdesk
  • Trengo
  • WATI
  • TimelinesAI
  • Twilio Flex
  • Interakt
  • Front

Did you like reading this Zoko.ai review? Tell us about how the tool has helped your business. What do you like about Zoko.ai? Leave your comments to tell us about your favorite Zoko.ai feature. 


Free Trial
Supported Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Deployment
Cloud Hosted
Cloud, SaaS, Web
Mobile – Android Native
Mobile – iOS Native
On Premise
Open API
Language Support
English
Hindi
Spanish
French
Russian
Italian
Dutch
Danish
Polish
Turkish
Swedish
Pricing Model
Monthly payment
Annual Subscription
Quote-based
Training
Documentation
Webinars
In Person
Live Online
Customer Types
Small Business
Large Corporations
Freelancers
Medium Business
Support
24/7 (Live Rep)
Email
FAQs
Knowledge Base
Phone support
Chat support
Features
Email Marketing
Landing Pages
Marketing Automation
Webinars
CRM
Autoresponders
Automation
Workflow builder
Customizations
Integration
Integration
8.4 Total Score

Design
8
Usability
9
Support
8.5
Price
8
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Karandeep V

Karandeep V

Karandeep was born in Pune, Maharashtra, an upcoming metropolitan city in the Western region of India. While most members of his family are engineers, he had different ideas. He was more inclined toward exploring the non-technical aspects of a business, which is why he studied Bachelors of Business Administration at Symbiosis International University, Pune.  Having said that, his love for new and upcoming technologies remained intact, which is why he has written extensively about technology throughout his career. After a brief stint with a gaming company at the beginning of his career, he discovered that his love for writing was not temporary.  Being a tech geek, he always liked installing and playing around with new applications on his mobile devices and the home desktop. He was fascinated by how technology can simplify even the most mundane and complex tasks with just a few commands. He keeps a close eye on how businesses use different tools to streamline their operations to boost productivity and efficiency.  At ToolsMetric, he writes product reviews that cover the main features and specifications of different enterprise applications. The sheer amount of innovation and hard work that goes into building these tech solutions is one of the reasons why Karandeep loves reviewing these tools. Besides product reviews, he also writes interesting news articles and blogs that track the latest developments in the tech industry.  When he is not writing, you can find him rooted to his seat playing video games, watching movies, or supporting his favorite football team. Since his childhood, he has always loved to travel and explore new places. Traveling is a major part of his life due to a myriad of reasons such as experiencing new cultures, food, and traditions. His other hobbies include playing football, cooking, and running.  You can find him on LinkedIn here.

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