Text Request

What is Text Request?

Text Request is primarily developed to enable businesses to scale and grow steadily. It is an easy-to-use online text messaging service, especially for small businesses. The tool comes with a bunch of features that allow businesses to stay connected with their customers, employees, and other important contacts. 
These features are designed to assist businesses at every stage of their customer journey. You can get more leads from your marketing efforts, schedule appointments, and reach all your contacts in just a few seconds. 
The vendor also offers excellent customer service which caters to all your queries.

Vendor Information

• Company: TextRequest
• Website: https://www.textrequest.com/
• Founded in 2014
• Country of origin: United States of America

TextRequest Key Features

• SMS Chat

The SMS chat feature allows your website visitors to message you directly from the website. You can continue the same conversation in your customer’s phone texting application. 

• Group Messages

You can deliver BCC group messages to 10 or 10,000 contacts at the same time. 

• MMS Messages

Send images to your contacts to deliver engaging marketing messages. The MMS feature allows you to facilitate smooth communication and stay connected with your customers. 

• Escalation

You can forward important inbound messages to your personal number to ensure you never miss out on important messages. 

• Tagging

Add tags to messages to streamline your communication and enable smooth reporting. 

• Autoresponder

The autoresponder allows you to create and schedule automated responses to inbound messages. 

• Custom signatures

Add custom signatures to customize your messages.

Text Request Features Overview

• Unlimited users
• Additional lines
• SMS Chat
• MMS
• Mobile application
• Escalation
• Message forwarding
• Archived contacts
• Tagging
• Autoresponder
• Custom signatures
• Saved responses
• Download conversations
• APIs
• Unlimited reports
• Message tracking
• Customizable settings
• Keywords
• Emoticons
• Multi-language support
• Landline texting
• Hassle-free compliance
• Unlimited devices
• Text merge
• Unlimited groups

Text Price Pricing

The vendor offers four main pricing plans. The prices of each plan are mentioned below. Add-ons are available for different prices. Visit the vendor’s website to find out the cost of each add-on. 

Basic

Price: $49 per month (0.05$ for each additional text)
Includes: 

• 1,000 texts
• 1 dashboard

Starter

Price: $119 per month ($0.04 for each additional text)
Includes:

• 2,500 texts
• 2 dashboards

Corporate

Price: $249 per month ($0.03 for each additional text)
Includes:

• 6,500 texts
• 5 dashboards

Enterprise

Price: $99 per month ($0.02 for each additional text)
Includes:

• 20,000 texts
• 10 dashboards

Text Request Pros and Cons

Text Request Integrations

• Clio
• Constant Contact
• HubSpot
• MINDBODY
• pipedrive
• SharpSpring
• Shift4Shop
• Sugar CRM
• Zapier
• Franconnect

Text Request Specifications

Free Trial – No

Free Version – No

Deployment

• Cloud, SaaS, Web-based

Devices supported

• Windows
• Mac
• Linux
• iPhone/iPad
• Android
• Windows Mobile
• Web-based

Training

• Live online
• Webinars
• Documentation

Text Request pricing plans

• Basic: $49 per month (0.05$ for each additional text)
• Starter: $119 per month ($0.04 for each additional text)
• Corporate: $249 per month ($0.03 for each additional text)
• Enterprise: $99 per month ($0.02 for each additional text)

Typical customers

• Small businesses
• Medium businesses

Languages supported

• English

Text Request support

• 24/7 (live rep)
• Chat

Text Request Alternatives

• Revetize
• Twilio
• EZ Texting
• Avochato
• Marchex
• Mobile Text Alerts
• Mozeo
• Textedly
• TextBetter
• Heymarket
• Trumpia
• SlickText
• ROUTEE
• MessageMedia
• TextP2P
• Maropost Marketing Cloud
• SendSMS
• Textedly
• Messente

Did you read this Text Request review? Did we miss anything? Drop your comments below and tell us about your favorite feature.