Text Request

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Text Request Review: Read this in-depth Text Request review to learn more about its key features, integrations, specifications, and more.

What is Text Request?

Text Request is primarily developed to enable businesses to scale and grow steadily. It is an easy-to-use online text messaging service, especially for small businesses. The tool comes with a bunch of features that allow businesses to stay connected with their customers, employees, and other important contacts. 
These features are designed to assist businesses at every stage of their customer journey. You can get more leads from your marketing efforts, schedule appointments, and reach all your contacts in just a few seconds. 
The vendor also offers excellent customer service which caters to all your queries.


Vendor Information


TextRequest Key Features

  • SMS Chat

The SMS chat feature allows your website visitors to message you directly from the website. You can continue the same conversation in your customer’s phone texting application. 

  • Group Messages

You can deliver BCC group messages to 10 or 10,000 contacts at the same time. 

  • MMS Messages

Send images to your contacts to deliver engaging marketing messages. The MMS feature allows you to facilitate smooth communication and stay connected with your customers. 

  • Escalation

You can forward important inbound messages to your personal number to ensure you never miss out on important messages. 

  • Tagging

Add tags to messages to streamline your communication and enable smooth reporting. 

  • Autoresponder

The autoresponder allows you to create and schedule automated responses to inbound messages. 

  • Custom signatures

Add custom signatures to customize your messages.


Text Request Features Overview

  • Unlimited users
  • Additional lines
  • SMS Chat
  • MMS
  • Mobile application
  • Escalation
  • Message forwarding
  • Archived contacts
  • Tagging
  • Autoresponder
  • Custom signatures
  • Saved responses
  • Download conversations
  • APIs
  • Unlimited reports
  • Message tracking
  • Customizable settings
  • Keywords
  • Emoticons
  • Multi-language support
  • Landline texting
  • Hassle-free compliance
  • Unlimited devices
  • Text merge
  • Unlimited groups

Text Price Pricing

The vendor offers four main pricing plans. The prices of each plan are mentioned below. Add-ons are available for different prices. Visit the vendor’s website to find out the cost of each add-on. 

Basic

Price: $49 per month (0.05$ for each additional text)
Includes: 

  • 1,000 texts
  • 1 dashboard

Starter

Price: $119 per month ($0.04 for each additional text)
Includes:

  • 2,500 texts
  • 2 dashboards

Corporate

Price: $249 per month ($0.03 for each additional text)
Includes:

  • 6,500 texts
  • 5 dashboards

Enterprise

Price: $99 per month ($0.02 for each additional text)
Includes:

  • 20,000 texts
  • 10 dashboards

Text Request Pros and Cons



PROS:
  • The tool has a very friendly user interface
  • The demo provides a great understanding of the tool’s capabilities
  • It is extremely easy to stay connected with customers using the schedule messaging option
  • Every user gets real-time alerts when other users respond
  • Text Request offers the most affordable per text cost in comparison with similar tools in the market

CONS:
  • The Chrome extension is a bit buggy
  • Users cannot look for search messages by text number via the main screen
  • It can take some time to set up the tool
  • The platform does not have a feature that allows you to block numbers
  • Receiving attachments through text is glitchy



Text Request Integrations

  • Clio
  • Constant Contact
  • HubSpot
  • MINDBODY
  • pipedrive
  • SharpSpring
  • Shift4Shop
  • Sugar CRM
  • Zapier
  • Franconnect

Text Request Specifications

Free Trial – No

Free Version – No

Deployment

  • Cloud, SaaS, Web-based

Devices supported

  • Windows
  • Mac
  • Linux
  • iPhone/iPad
  • Android
  • Windows Mobile
  • Web-based

Training

  • Live online
  • Webinars
  • Documentation

Text Request pricing plans

  • Basic: $49 per month (0.05$ for each additional text)
  • Starter: $119 per month ($0.04 for each additional text)
  • Corporate: $249 per month ($0.03 for each additional text)
  • Enterprise: $99 per month ($0.02 for each additional text)

Typical customers

  • Small businesses
  • Medium businesses

Languages supported

  • English

Text Request support

  • 24/7 (live rep)
  • Chat

Text Request Alternatives

  • Revetize
  • Twilio
  • EZ Texting
  • Avochato
  • Marchex
  • Mobile Text Alerts
  • Mozeo
  • Textedly
  • TextBetter
  • Heymarket
  • Trumpia
  • SlickText
  • ROUTEE
  • MessageMedia
  • TextP2P
  • Maropost Marketing Cloud
  • SendSMS
  • Textedly
  • Messente

Did you read this Text Request review? Did we miss anything? Drop your comments below and tell us about your favorite feature. 



 

Free Trial
Supported Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Deployment
Cloud Hosted
Cloud, SaaS, Web
Mobile – Android Native
Mobile – iOS Native
On Premise
Open API
Language Support
English
Hindi
Spanish
French
Russian
Italian
Dutch
Danish
Polish
Turkish
Swedish
Pricing Model
Monthly payment
Annual Subscription
Quote-based
Training
Documentation
Webinars
In Person
Live Online
Customer Types
Small Business
Large Corporations
Freelancers
Medium Business
Support
24/7 (Live Rep)
Email
FAQs
Knowledge Base
Phone support
Chat support
Features
Email Marketing
Landing Pages
Marketing Automation
Webinars
CRM
Autoresponders
Automation
Workflow builder
Customizations
Integration
Integration
8.5 Total Score

Design
9
Usability
8.5
Support
8
Price
8.5
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Karandeep V

Karandeep was born in Pune, Maharashtra, an upcoming metropolitan city in the Western region of India. While most members of his family are engineers, he had different ideas. He was more inclined toward exploring the non-technical aspects of a business, which is why he studied Bachelors of Business Administration at Symbiosis International University, Pune.  Having said that, his love for new and upcoming technologies remained intact, which is why he has written extensively about technology throughout his career. After a brief stint with a gaming company at the beginning of his career, he discovered that his love for writing was not temporary.  Being a tech geek, he always liked installing and playing around with new applications on his mobile devices and the home desktop. He was fascinated by how technology can simplify even the most mundane and complex tasks with just a few commands. He keeps a close eye on how businesses use different tools to streamline their operations to boost productivity and efficiency.  At ToolsMetric, he writes product reviews that cover the main features and specifications of different enterprise applications. The sheer amount of innovation and hard work that goes into building these tech solutions is one of the reasons why Karandeep loves reviewing these tools. Besides product reviews, he also writes interesting news articles and blogs that track the latest developments in the tech industry.  When he is not writing, you can find him rooted to his seat playing video games, watching movies, or supporting his favorite football team. Since his childhood, he has always loved to travel and explore new places. Traveling is a major part of his life due to a myriad of reasons such as experiencing new cultures, food, and traditions. His other hobbies include playing football, cooking, and running.  You can find him on LinkedIn here.

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