Jobber

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Read this in-depth Jobber review to learn more about its key features, pricing plans, integrations, and specifications. Find out if this tool is right for you and your business.


What is Jobber?

Jobber is an online platform that is designed to transform how service is delivered. It can be categorized as an online field service management tool that primarily aims to enable small businesses growth. 

The tool is loaded with a bunch of powerful features that can be used to provide top-quality services and improve customer experience. The tool is extremely easy to use, reliable and addresses the bottlenecks of field service providers to boost their operational efficiency. 

Besides, the platform is built to assist professional service providers and help them streamline their teams and resources. Apart from the management part of the business, Jobber also helps small businesses with their finances. 

The platform allows small businesses to strategize their work schedules, create invoices, and also make job quotations using a mobile device within seconds. It is also one of the best communication tools that facilitates seamless communication with your clients. 

The tool can be integrated with a wide range of popular third-party applications and solutions to automate different tasks and activities.


Vendor Details


Jobber Key Features

  • Scheduling

The scheduling feature enables flawless communication between you and your customers. You can create a job and immediately assign it to your team with just a few clicks. Besides, you can also personalize your calendar using different color codes and filters to identify job status, resources assigned, and more. 

  • Dispatching

Users can view the availability of crew in five different views to ensure they are not over or underbooked. This feature also prevents you from making double bookings. 

  • Drag and drop calendar

As an owner, there are times when you have to reschedule tasks, change the timings of a particular task, and cater to last-minute changes. The drag and drop calendar can be used to reschedule and reassign different tasks. 

  • Invoicing software

The invoicing software takes care of all your invoicing activities. The software seamlessly converts job details into easy-to-understand invoices. Besides, it also follows up with customers when payments are overdue, saving you time and effort. 

  • Templates

When a job is completed, an invoice is generated automatically, and this invoice template can be personalized with your company’s branding, messages, contact information, and more. 

  • Batch invoicing

Have you fallen behind on the invoicing front? Do you like taking care of invoices all at once? In that case, batch invoicing is exactly what you need. 

You can choose different jobs you would like to create invoices for and email them to customers. 

  • Invoice tracking

The invoice tracking feature allows you to stay on top of all your invoices. You can view each invoice’s status within seconds and get instant reminders to deliver invoices for jobs you have completed. 

Besides, you can also automate invoice follow-ups by delivering tailored emails or text follow-ups and remind your customers of an outstanding invoice. 

  • Client manager

Jobber does an excellent job of tracking and storing your customer information. This allows you and your crew to provide customized services to your customers. 

The tool enables you to stay connected with your customers by cleaning and streamlining client history. You can see past transactions, invoices, billing history, quotes, and jobs of each client. 

  • Sales process management

Sales process management allows you to manage leads and gain a competitive edge with the different tools available. 

You can get more jobs and also engage with leads faster using the sales process management features. 


Jobber Features Overview

  • Notifications
  • Automated quoting
  • Appointment scheduling
  • Bid management
  • Billing and invoicing
  • Calendar synchronization
  • Budget management
  • Order management
  • Chemical management
  • Resource planning
  • Client management
  • Comment library
  • Self-service portal
  • Commercial
  • Dispatch management
  • Customer database
  • CRM
  • Document management
  • Drag & drop calendar
  • Invoice templates
  • Job management
  • Scheduling
  • Task management
  • Work order management

Jobber Pricing

Core

  • Number of users: 1
  • Annual plan: $29 per month
  • Monthly plan: $49 per month

Connect

  • Number of users: Up to 7 users
  • Annual plan: $99 per month
  • Monthly plan: $139 per month

Grow

  • Number of users: Up to 30 users
  • Annual plan: $199 per month
  • Monthly plan: $279 per month

Jobber Pros and Cons


PROS:
  • Excellent workflow from quote to job completion
  • The tool is extremely easy to use
  • The batch invoicing feature is extremely resourceful 
  • Customer service
  • Mobile application is well designed and provides everything you need as a user
  • User experience is at the highest level
  • Customer suggestions and recommendations are taken into consideration while releasing new features
  • The field crew can easily organize and plan their day 

CONS:
  • Unfortunately, you cannot chat with the field crew on their mobile application or the desktop version
  • Timesheets do not synchronize with QuickBooks properly
  • Does not allow line item discounting
  • Visits and Jobs are treated as separate entities and cannot be combined
  • Does not offer an auto-billing feature that can be used for recurring monthly charges
  • Does not provide all the key features you will find in a full-blown CRM platform


Jobber Integrations

  • QuickBooks Online
  • Square
  • Authorize.Net
  • FundThrough
  • ResponsiBid
  • NiceJob
  • PayPal
  • Braintree
  • Convert
  • Stripe
  • Fundbox
  • Broadly

Jobber Specifications

Free Trial – Yes

Free Version – No

Deployment

  • Cloud, SaaS, web-based

Devices supported

  • Windows
  • Linux
  • Mac
  • Android
  • iPhone/iPad

Training

  • In-person
  • Live online
  • Webinars
  • Documentation
  • Videos

Typical customers

  • Small businesses
  • Home service businesses

Jobber pricing plans

Core

  • Annual plan: $29 per month
  • Monthly plan: $49 per month

Connect

  • Annual plan: $99 per month
  • Monthly plan: $139 per month

Grow

  • Annual plan: $199 per month
  • Monthly plan: $279 per month 

Languages supported

  • English

Jobber support

  • Email
  • FAQs
  • Knowledge base
  • Phone support
  • Chat

Jobber Alternatives

  • FieldEdge
  • SuccessWare
  • ServiceTitan
  • Service Fusion
  • Salesforce Field Service
  • BuildOps
  • SkyBoss
  • simPRO
  • Workbiz
  • Total Office Manager
  • Jonas Enterprise
  • monday.com
  • Contractor+
  • Service Autopilot
  • PFIM CMMS

If you liked reading this Jobber software review, leave your comments below and tell us more about your experience with the tool. 


 

Free Trial
Supported Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Deployment
Cloud Hosted
Cloud, SaaS, Web
Mobile – Android Native
Mobile – iOS Native
On Premise
Open API
Language Support
English
Hindi
Spanish
French
Russian
Italian
Dutch
Danish
Polish
Turkish
Swedish
Pricing Model
Monthly payment
Annual Subscription
Quote-based
Training
Documentation
Webinars
In Person
Live Online
Customer Types
Small Business
Medium Enterprises
Large Corporations
Freelancers
Medium Business
Support
Online
Business Hours
24/7 (Live Rep)
Features
Email Marketing
Landing Pages
Marketing Automation
Webinars
CRM
Autoresponders
Integration
Design
8.5
Usability
9.5
Support
9.5
Price
8.5
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