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ContactPigeon is a marketing automation platform designed for e-commerce businesses. This platform incorporates historical and real-time website visitor information that can help you enhance engagement, implement effective nurturing strategies, and improve conversion rates. You can use ContactPigeon’s marketing automation tools to understand your customers better and drive sales. This is just the start. Along with this, there are many ways in which ContactPigeon can be the best marketing automation software for your online business. Want to know how? Read the in-depth review by ToolsMetric. Here, you will get a clear idea of the unique features, pricing plans, integrations, customer reviews and much more. All of these details will help you decide if this marketing automation software is worth the investment? Keep reading to find out.

Vendor Details:

  • ContactPigeon
  • Founded 2014
  • Greece

Key Metrics of ContactPigeon

Global leaders such as L’Oreal, The Body Shop, Folli Follie and others are using this software. Wondering what makes this software an industry-favourite? The answer is its unique and comprehensive set of features. Mentioned below are the top features and benefits which users can’t help but love.

1.    Create simple campaigns that encourage customers to open and buy

With ContactPigeon’s this feature, you can create simple yet beautiful emails for your marketing campaigns. In this, you can design personalised campaigns with your business’s brand guidelines and style in just a few minutes. And the best part about this feature is that you do not need any technical knowledge to do this.

2.    Earn more money with the right automation

This software offers powerful and smart automation triggers. You can use this feature to create targeted workflows, automate personalised messages, build customer loyalty and grow your contact list. By doing this, you will eventually have more customers and more revenue for your business.

3.    Increase web traffic conversions

What is the most common problem amongst e-commerce businesses? They do not know who their customers are. But, you won’t have to worry about this anymore. Thanks to ContactPigeon. You can use this tool to identify unknown visitors and their behaviour patterns. This will help you come up with better ways to engage with them and help convert into customers.

4.    Real-time view into your e-commerce activities

Almost every marketing automation platform offers web analytics. So, what is so special about this software? ContactPigeon takes the next step and provides you with live web analytics. With this feature, you can view every single click, page view, when and who has visited how many pages, and details like that. All of this data will help you track your known visitors and make real-time marketing decisions.

5.    Convert visitors into sales with on-site retargeting

Don’t you want your visitors to transform into customers for your business real quick? Well, you can do that now with on-site retargeting. This feature allows you to create your own on-site retargeting campaigns or choose one of the premade ecommerce retargeting scenarios. This will help you retain anonymous visitors and push them towards conversion.

Features of ContactPigeon

Marketing Automation Features

  • Landing Pages/Web Forms
  • Lead Nurturing
  • Channel Management
  • Website Visitor Tracking
  • Segmentation
  • Social Marketing

  • Lead Scoring
  • A/B Testing
  • Analytics/ROI Tracking
  • Customizable CTAs
  • Drip Campaigns
  • Dynamic Content

Pricing Plans of ContactPigeon

Now that you know why so many ecommerce businesses prefer this software, let’s take a look at how much you need to pay. This platform offers three monthly plans. Each plan comes with a different number of subscribers and set of features. Keep reading to find out which plan suits your business type the most.

  1.       Standard Plan at $ 198 /mo

Number of subscribers: Up to 10,000

Support: Email


  •         Email campaign & delivery
  •         Campaign automation
  •         Signup forms
  •         Simple Popup

  •         Dynamic segmentation
  •         Up to 2 landing pages
  •         Access to 180+ templates
  •         Push notifications (up to 10,000 devices)

  1.       Pro Plan $ 385 /mo

Number of subscribers: Up to 25, 000

Support: Dedicated Consultant

Everything included in the Standard plan, plus:

  •         Behaviour triggered pop-ups
  •         Automated push notifications
  •         Push notifications (up to 25,000 devices)
  •         Dynamic coupon for supported platforms

  •         Up to 10 landing pages
  •         Customer survey builder
  •         Supports 4 account users

  1.       Enterprise Plan $ 980 /mo

Number of subscribers: 1, 00,000

Support: Dedicated Consultant

Everything included in the Pro plan, plus:

  •         Custom API development service
  •         Unlimited landing pages & custom domain
  •         Custom reporting & advanced insights
  •         Predictive product recommendations

  •         Push notifications (up to 100,000 devices)
  •         Multi-user with permissions
  •         Dedicated IP as needed

Remember, these are just the top features included in every plan. Along with the ones mentioned above, there are many other features and functionalities. If you do not want a monthly plan, you can check out their annual plans as well. For more details about their annual plans, click here. If you want a customised plan for your business, get in touch with their sales team.

Free Demo

Are you ready to invest in one of the plans mentioned above? If not, you should consider trying their free demo. This will help you get a better understanding of its features and find out if this software is the right choice. To start your free demo, you need to enter details such as full name, email address, etc. You can schedule a demo from their homepage. Click here to know how!

Pros and cons

As mentioned earlier, this software is used by customers all over the globe. Some of these customers have shared their experience, both good and bad. Based on this feedback, we have created a list of top pros and cons of using this platform. Mentioned below are a few of these:

  • Easy-to-use: According to many users, this platform is extremely easy to manage. Whether it is creating professionally-designed emails or sending out personalised messages, you can do it all without much technical support.
  • Good segmentation: This feature allows users to know who their real visitors are and how to turn them into customers. And to do this, users make use of emails, notifications, pop-ups and more.
  • Great support team: Whenever a user has any doubt or is stuck somewhere, the support team is always there to solve it. Thanks to the amazing support team, one does not spend too much time on one single thing.

  • Basic reporting: There is nothing really to hate about this marketing automation platform. But, one of the things this platform should work on is its reporting feature and make it more advanced.
  • Lack of useful resources: ContactPigeon should work on providing users with online resources like videos or guides. Of course, the support team and a dedicated consultant is there to help. But, offering such tools can help users save time.
  • Better UI: According to some users, the UI of this marketing automation tool is pretty basic. This platform should consider working on this aspect.

ContactPigeon Integrations

What is one of the best parts about using this marketing automation software? You can connect it other platforms you use, and make your work easier! This platform matches with almost every platform available on the market. To make this simpler for you, ToolsMetric has categorised the tools for you. Keep reading to find out if the tools you use are in here.

Ecommerce platforms

  •         Shopify
  •         Big commerce
  •         WooCommerce
  •         Magento

  •         Nopcommerce
  •         3dcart
  •         Open cart
  •         Demandware

Marketing platforms

  •         Facebook
  •         HubSpot

If the platform you use frequently is not listed here, you can discuss it with their team. And maybe there is a chance the team can help you out with it. Click here to know more.


Now that you know the features, pricing plans and integrations, let’s look at some of the technical details. Mentioned below are a few pointers that focus on free trial, deployment and more.


  • Mobile – Android Native
  • Mobile – iOS Native
  • Cloud, SaaS, Web

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Startups
  • Large Enterprises
  • Medium Businesses


  • Documentation
  • Webinars
  • Live Online
  • In Person


  • Online
  • 24/7 (Live Rep)

What are the ContactPigeon Users Saying?

The following is some feedback shared by ContactPigeon users. Keep reading to find out what its users have to say about this marketing automation tool.

  1.    Christos B.- “Excellent software and very professional company”


Used the software for: 1-2 years

Reviewer source: Capterra

  •    Overall score- 5/5
  •    Ease of Use- 5 / 5
  •    Features & Functionality- 5 / 5
  •    Customer Support- 5 / 5
  •    Value for Money- 5 / 5

Pros: I have been using this software for my company for over a year now. And I must say it is simply amazing. It has integrated well with our website backend and helped take our email marketing campaigns to a new level. This software has made complex activities very easy to understand and manage.

Cons: There is nothing really much to complain about this software. However, one of the things I would like this platform to work on is its documentation. This could be more in-depth.

Overall: This platform has helped my company increase our e-commerce sales and customer satisfaction. I am sure that we will be working together for many years now. I would like to recommend this platform to other e-commerce businesses as well.

  1.    George P.- “Great, the best marketing solution in the market.”

Sales manager    

Used the software for: 2+ years

Reviewer source: Capterra

  •    Overall score- 5/5
  •    Ease of Use- 5 / 5
  •    Features & Functionality- 5 / 5
  •    Customer Support- 5 / 5
  •    Value for Money- 5 / 5

Pros: My team has been using this software for more than two years now. Based on their feedback, it is the best marketing software available on the market. There is absolutely no need for coding to create campaigns, use filters and more. Email editor and template manager are also very easy to use. What I personally love about this software is its customer support.

Cons: I do not think there are any cons for such an amazing software.

Overall: Our overall experience has been very good with this software. I do not think I will be looking for a marketing automation platform anytime soon. I would definitely urge other businesses to use this tool too.

Free Trial
Supported Devices
Cloud Hosted
Cloud, SaaS, Web
Mobile – Android Native
Mobile – iOS Native
On Premise
Open API
Language Support
Pricing Model
Monthly payment
Annual Subscription
In Person
Live Online
Customer Types
Small Business
Large Corporations
Medium Business
24/7 (Live Rep)
Knowledge Base
Phone support
Chat support
Email Marketing
Landing Pages
Marketing Automation
Workflow builder
9 Total Score
Excellent software and very professional company

Build a professional grade email automation and campaign system which helped as increase our e-commerce sales and customer satisfaction.

9Expert Score
8.7User's score
  • We use their software for over a year now. It integrated perfectly with our website back end and it help us move to the next level regarding our email campaigns. The software implements a 360 view and the ease of use is one of the best of the industry. Complex activities of the past with competitive products are now a few clicks away. We are amazed by the rapid evolution of the products which shows a young and fresh company with aggressive approach to the market. We are certain that they will be our partners for years.
  • Documentation could be more in depth as software offers many functions. Nevertheless use of it is self-explanatory.
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