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SmartSuite Review: Read this in-depth SmartSuite review to learn more about its key features, pricing plans, integrations, and other specifications.

What is SmartSuite?

SmartSuite is a cloud-based collaborative work management system designed for companies of all sizes. It comes with all the features that are needed to streamline, manage, and plan workflows for your ongoing projects, processes, or daily operations. 

The platform facilitates seamless team coordination by providing all the information team members need to complete their tasks. You can create simple to complex workflows in just a few clicks and manage them efficiently. 

Vendor Information

SmartSuite Key Features

  • Active History

The active history feature keeps track of every action you take on SmartSuite. It gives you a better understanding of what tasks your teammates are working on and all the changes they have made. 

  • Automations

The workflow automation feature lets you have full control of your workflows. Set up sequences that eliminate the need to perform mundane, repetitive tasks so that you can focus on other critical tasks. 

  • Availability tasks

This function allows you to tell your teammates what tasks you are currently working on. This gives them a better sense of your availability and capacity. 

  • Calendar view

View all your records in a calendar view segregated by date range. 

  • Card view

View all your data as visual cards which can include images, logos, documents, spreadsheets. PDFs, and other types of content. 

  • Collaboration

Create a vibrant company culture with real and authentic digital connections between your teams and employees. Collaborate with different teams and take your projects to the next level. 

  • Dashboards

Create aesthetically pleasing dashboards that offer an overview of the performance of your projects, team, and processes to help you make sound business decisions. 

  • File management

The file management system allows you to manage all your files directly across your workflows. This eliminates the need to create folders on your desktop. 

  • Grid view

View different processes and projects in a grid view with an array of features including group, sort, filter, and inline edit capabilities. 

  • Kanban view

Kanban view is ideal to visualize your workflow through various stages, track the progress of different tasks, and also assign tasks without any hassles. 

  • Reporting

The robust reporting features allow your teams to stay organized so that they can deliver projects on time, run core processes smoothly and utilize data to make better decisions. 

SmartSuite Features Overview

  • Access permissions
  • Assignment management
  • Calendar management
  • Business process automation
  • Commenting 
  • Compliance
  • Customizable dashboard
  • Document management
  • Forms management
  • Goal setting
  • Graphical workflow editor
  • No-code
  • Messaging
  • Productivity analysis
  • Mobile access
  • Progress tracking
  • Project planning
  • Resource management
  • Task management
  • Third-party integrations
  • Workflow configuration
  • Time tracking

SmartSuite Pricing

The vendor offers three main pricing plans. Check out all the SmartSuite pricing plans below.


Price: $10 per user/month


  • 25 solutions
  • 10 GB file storage per solution
  • 30 days recycle bin
  • 5,000 records per solution


Price: $25 per user/month


  • 150 solutions
  • 35,000 records per solution
  • 45 days recycle bin
  • 50GB of file storage per solution


Price: $35 per user/month


  • 300 solutions
  • 50,000 records per solution
  • 500 GB of file storage per solution
  • 60 days recycle bin

SmartSuite Pros and Cons

  • The software is very easy to setup
  • SmartSuite has an Intuitive and easy to use interface
  • The tool can easily integrate with other third-party applications
  • Low learning curve
  • The ability to create different views and custom boards are second to none

  • Since the tool offers a wide range of features, it can be a bit complicated to understand. 
  • Users without any coding experience can create workflows seamlessly.

SmartSuite Integrations

SmartSuite can be integrated with more than 100 third-party applications.

  • Asana
  • Google Drive
  • Microsoft Teams
  • Mailchimp
  • Google Analytics
  • Slack
  • Zoom
  • Jira
  • Airtable

SmartSuite Specifications

Free Trial – Yes

Free Version – No


  • Cloud, SaaS, web-based

Devices supported

  • Windows
  • Mac
  • Linux
  • Android
  • iPhone/iPad
  • Web-based

SmartSuite pricing

  • Team: $10 per user/month
  • Professional: $25 per user/month
  • Enterprise: $35 per user/month

Typical customers

  • Small businesses
  • Medium-sized businesses
  • Large businesses

Languages supported

  • English

SmartSuite support

  • Email
  • FAQs
  • Knowledge base
  • Chat

SmartSuite Alternatives

  • Asana
  • Process Street
  • Zoho Creator
  • Digital Business Transformation Suite
  • kintone
  • Quixy
  • Kissflow Workflow
  • FlowWright
  • Nintex Process Platform
  • MaintainX
  • TrackVia
  • Tadabase
  • Widen Collective
  • Knack
  • Intellect

We hope you liked reading this SmartSuite review. Tell us about your favorite features and your experience while using the tool. 

Free Trial
Supported Devices
Cloud Hosted
Cloud, SaaS, Web
Mobile – Android Native
Mobile – iOS Native
On Premise
Open API
Language Support
Pricing Model
Monthly payment
Annual Subscription
In Person
Live Online
Customer Types
Small Business
Large Corporations
Medium Business
24/7 (Live Rep)
Knowledge Base
Phone support
Chat support
Email Marketing
Landing Pages
Marketing Automation
Workflow builder
8.4 Total Score

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Karandeep V

Karandeep V

Karandeep was born in Pune, Maharashtra, an upcoming metropolitan city in the Western region of India. While most members of his family are engineers, he had different ideas. He was more inclined toward exploring the non-technical aspects of a business, which is why he studied Bachelors of Business Administration at Symbiosis International University, Pune.  Having said that, his love for new and upcoming technologies remained intact, which is why he has written extensively about technology throughout his career. After a brief stint with a gaming company at the beginning of his career, he discovered that his love for writing was not temporary.  Being a tech geek, he always liked installing and playing around with new applications on his mobile devices and the home desktop. He was fascinated by how technology can simplify even the most mundane and complex tasks with just a few commands. He keeps a close eye on how businesses use different tools to streamline their operations to boost productivity and efficiency. At ToolsMetric, he writes product reviews that cover the main features and specifications of different enterprise applications. The sheer amount of innovation and hard work that goes into building these tech solutions is one of the reasons why Karandeep loves reviewing these tools. Besides product reviews, he also writes interesting news articles and blogs that track the latest developments in the tech industry.  When he is not writing, you can find him rooted to his seat playing video games, watching movies, or supporting his favorite football team. Since his childhood, he has always loved to travel and explore new places. Traveling is a major part of his life due to a myriad of reasons such as experiencing new cultures, food, and traditions. His other hobbies include playing football, cooking, and running.  You can find him on LinkedIn here.

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