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This Zenefits review provides a deeper understanding of what the tool has to offer. It covers the key Zenefits features, pricing, integrations, and other key specifications to help our readers choose the right tool for their business needs. 

What is Zenefits?

Zenefits is a cloud-based HR platform that is developed for small and medium-sized businesses. The tool streamlines benefits and payroll administration along with some key workforce-centric processes. 

The platform aims to provide an intuitive and comprehensive HR experience to its users. Zenefits offers Payroll, Performance, Benefits, and HR applications that can be integrated with third-party applications. These integrations simplify HR administration, minimize paperwork, and address complexities involved in HR practices. 

Vendor Details

Key Zenefits Features

Zenefits comes with tons of robust features that eliminate hurdles in HR processes. 

Hiring & onboarding

Offer letters

HR teams can use this feature to send an offer letter that contains vital offer details along with a link. The candidates can use this link to accept or decline the offer online. The tool also provides a gamut of offer templates that can be used to deliver offer letters.

Background checks

Checkr, Zenefits’s partner offers fast, reliable, and comprehensive background checks from the platform itself. 


The platform and the mobile application allow new hires to go ahead and onboard themselves. New employees can get acquainted with payroll details, benefits, and more. 

Digital signatures

Users can turn to Zenefits digital signature process to minimize the use of paper during the onboarding process. 

Employee management

Employee directory and company organizational chart

The company organizational charts include the contact information of all the employees. These dynamic charts allow users to boost cross-functional communication and efficiency within the company. 

Automated workflows

This feature can be used to automate routine events and tasks such as department transfers, terminations, and promotions. 

Employee management

Zenefits allows all employees to update their information from any device. Any changes that are made will sync across the entire Zenefits platform. 

In other words, when a change is made in one part of the system, it is automatically updated in all the other areas in real-time. 

Contingent workers

While the tool can be used to work in tandem with full-time employees, it provides the necessary flexibility and support to sync with independent consultants, freelancers, and contractors. 

Time-off tracking

Paid Time Off (PTO) policies

This feature enables users to create and manage their organization’s PTO policy. Employees have direct access to the policy and can also be fed into other modules of the platform such as Payroll and Scheduling.

Requests management

Employees can make requests either from their phone or the platform’s website. Admins can provide approval and manage requests. 

Blackout dates and balance calculator

Users can set time-off blackout dates to ensure that all processes and operations are on track. The tool calculates the PTO for users, which ensures that they do not have to spend time calculating their vacation time. 

Business intelligence

The reporting tools provide a comprehensive view of the company’s progress, growth, and other key metrics. Users can generate reports that provide data related to turnover rates, equal opportunity statistics, headcount activities, compensation summaries, and more. 

Documents management

All the worker-related documents are auto-generated and can be stored in Zenefits. Organizations can also manage their company documents without facing any bottlenecks. 

Zenefits Features Overview

  • 401 (k) tracking
  • Access controls
  • Applicant tracking
  • Benefits management
  • Biometric recognition
  • Check printing
  • COBRA administration
  • Compensation management
  • Customizable templates
  • Direct deposit
  • Document management
  • Deduction management
  • PTO tracking
  • Hiring & onboarding
  • Employee management
  • Business intelligence
  • Payroll sync
  • Customer support

Zenefits Pricing

Zenefits offers three base plans. 

Essentials (monthly)

Price: $8 per month/employee


  • Core HR
  • Integrations
  • Mobile App
  • Time & scheduling

Growth (monthly)

Price: $18 per month/employee


  • Everything in Essentials
  • Compensation management
  • Performance management

Zen (monthly)

Price: $ 27 per month/employee


  • Everything in Essentials and Growth
  • Employee engagement surveys
  • People Hub
  • Well-being

Paid Add-ons can be used to improve all the base plans mentioned above. Large-scale businesses can directly contact the vendor to request enterprise pricing. 

Zenefits Pros and Cons

  • Level of customization available for managers
  • Neat, tidy, and visually appealing layout
  • HR Education
  • Extremely user-friendly tool
  • Day off requests
  • PTO reconciliation can be categorized
  • Payroll tasks can be automated
  • Organization chart facilitates cross-functional collaboration and communication between different departments
  • Documents can be found very easily

  • Website response time
  • Customer service accessibility
  • Employee support for employees in different countries
  • Some application integrations need improvement
  • Mobile application UI/UX
  • Clunky survey features
  • Training is not up to the mark

Zenefits Integrations

  • Workato
  • Zapier
  • Box
  • Hive
  • Asana
  • G Suite
  • Salesforce
  • Sage Intacct
  • Xero
  • Quickbooks
  • Deputy
  • T-Sheets
  • Uber
  • Lyft
  • NexTravel
  • Truework

Zenefits Specifications

Free Trial – Yes

Free version – No


  • Cloud-hosted
  • Open API

Devices supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows mobile


  • Webinars
  • Documentation
  • Videos

Typical customers

  • Small-sized businesses
  • Medium-sized businesses

Zenefits cost

(monthly prices)

  • Essentials – $8 per month/employee
  • Growth – $14 per month/employee
  • Zen – $21 per month/employee

Languages supported

  • English

Zenefits support

  • Email
  • Knowledge base
  • Phone support
  • Chat

Zenefits Alternatives

  • PurelyHR
  • StaffCircle
  • Performance Pro
  • Culture Amp
  • Cornerstone Performance
  • BizMerlin
  • WebHR
  • QuickBooks
  • Gusto
  • Paychex
  • Sage 50cloud Payroll

If this Zenefits review was helpful and informative, we would like to hear from you what you think about Zenefits. Leave a comment or compare Zenefits with other HRM tools on the ToolsMetric platform.

Free Trial
Supported Devices
Cloud Hosted
Cloud, SaaS, Web
Mobile – Android Native
Mobile – iOS Native
On Premise
Open API
Language Support
Pricing Model
Monthly payment
Annual Subscription
In Person
Live Online
Customer Types
Small Business
Large Corporations
Medium Business
24/7 (Live Rep)
Knowledge Base
Phone support
Chat support
Email Marketing
Landing Pages
Marketing Automation
Workflow builder
8.6 Total Score

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Karandeep V

Karandeep V

Karandeep was born in Pune, Maharashtra, an upcoming metropolitan city in the Western region of India. While most members of his family are engineers, he had different ideas. He was more inclined toward exploring the non-technical aspects of a business, which is why he studied Bachelors of Business Administration at Symbiosis International University, Pune.  Having said that, his love for new and upcoming technologies remained intact, which is why he has written extensively about technology throughout his career. After a brief stint with a gaming company at the beginning of his career, he discovered that his love for writing was not temporary.  Being a tech geek, he always liked installing and playing around with new applications on his mobile devices and the home desktop. He was fascinated by how technology can simplify even the most mundane and complex tasks with just a few commands. He keeps a close eye on how businesses use different tools to streamline their operations to boost productivity and efficiency. At ToolsMetric, he writes product reviews that cover the main features and specifications of different enterprise applications. The sheer amount of innovation and hard work that goes into building these tech solutions is one of the reasons why Karandeep loves reviewing these tools. Besides product reviews, he also writes interesting news articles and blogs that track the latest developments in the tech industry.  When he is not writing, you can find him rooted to his seat playing video games, watching movies, or supporting his favorite football team. Since his childhood, he has always loved to travel and explore new places. Traveling is a major part of his life due to a myriad of reasons such as experiencing new cultures, food, and traditions. His other hobbies include playing football, cooking, and running.  You can find him on LinkedIn here.

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