QuestionPro

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Read this QuestionPro review to know more about its features, pricing plans, and all the key specifications.


What is QuestionPro?

QuestionPro offers powerful tools that help you create captivating online surveys and perform in-depth market research. The idea behind developing QuestionPro is to revolutionize market research and make it more interactive and fun. 

The tool allows you to gather valuable information and make sound decisions. Besides, it is developed by QuestionPro.Inc, a reputed software company that has designed workflow software solutions for millions of clients worldwide. 

The platform offers a wide range of pre-made survey templates that can be easily customized to create tailored surveys. In addition, it also comes with features that allow you to connect with your recipients via email, pop-ups, and survey posting on social media channels such as Twitter and Facebook. 


Vendor Details


QuestionPro Key Products

  • Survey software

QuestionPro has garnered the reputation of being one of the top survey software in the world, and for a reason. The software allows you to create excellent surveys within minutes. 

It provides all the right tools that enable you to build flawless surveys. You can include various types of questions, logic, and also add customized branding elements. 

The QuestionPro software also has a repository of excellent sample reports that simplify analysis. These reports provide you with visual insights into your key data with real-time shareable dashboards. 

  • Research edition

Research edition is a market research platform that allows you to decode complex insights that can steer your business ahead of the competition. 

It offers an array of research tools that simplify market research for you. As mentioned above, the survey software comes with a bunch of question types and also includes click logic and custom points. 

You can seamlessly analyze the survey data to evaluate the key market drivers such as purchasing behavior, pricing fluctuations, competitive landscape, and more. 

Users can obtain deep and accurate insights with different techniques such as  MaxDiff analysis, sentiment analysis, heatmap analysis, and TURF analysis among others. 

Not only that, but you can also export key data to third-party analytical tools such as R Software and SPSS. 

All in all, QuestionPro makes it very easy to create surveys and target the right respondents. 

  • Customer experience

Customer experience is one of the key factors that separates average companies and the top firms. The platform ensures you provide a spotless customer experience to your customers at all times. 

Users can draw insights from their market surveys to formulate relevant marketing and sales strategies to improve the overall customer experience. 

The easy-to-use dashboards available in the tool make it exceptionally easy to distribute information across the entire company. These dashboards add life to your data and can be shared with various stakeholders and users to improve team collaboration. 

  • Employee experience

As a user, you can also create surveys to enhance employee experience and build incredible workplaces. You can create customized work culture surveys to identify key trends and areas of improvement. Based on this information, you can take the necessary steps to improve organizational culture and provide a better workplace experience. 


QuestionPro Features Overview

  • Alerts
  • Benchmarking
  • Contact management
  • Customizable templates
  • Email marketing
  • Mass texting
  • Data analysis tools
  • Multi-channel distribution
  • Panel management
  • Question branching
  • Question library
  • Survey sample management
  • Survey builder
  • URL customization
  • Statistical analysis

QuestionPro Pricing

Survey Software

  • Essentials: Free
  • Advanced: $85 per month
  • Team edition: custom pricing

Research edition

  • The research edition starts at $10,000 per year

Customer experience

  • The customer experience module starts at $12,000 per year

Workforce

  • The Workforce module starts at $5,000 per year

QuestionPro Pros and Cons


PROS:
  • Excellent suite of analytical features
  • Responses can be easily relayed into graphs
  • The tool adapts to mobile devices very easily
  • Ease of use
  • World-class support team
  • Building new surveys is pretty straightforward
  • The tool provides a wide range of question formats
  • Data exports are very customizable
  • Reporting

CONS:
  • Despite being reasonably priced, you are likely to end up paying more for additional advanced features
  • Customization options are limited
  • Limited formatting and page break options
  • Users have requested more flexibility around conditional logic
  • The user interface is not very modern and seems a bit outdated


QuestionPro Integrations

  • Salesforce
  • Tableau
  • Marketo
  • Google Analytics
  • Salesforce App
  • Hubspot
  • Omniture
  • Slack
  • Caspio
  • Microsoft Dynamics
  • Google Docs
  • Google Sheets
  • Excel/SPSS
  • Webhooks

Question Pro Specifications

Free Trial – Yes

Free Version – Yes

Deployment

  • Cloud-hosted
  • On-premise

Devices supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Training

  • Live online
  • Webinars
  • Documentation
  • Videos

Typical customers

  • Small businesses
  • Individual researchers
  • Medium businesses
  • Large businesses
  • Academic institutions

QuestionPro pricing plans

Survey Software

  • Essentials: Free
  • Advanced: $85 per month
  • Team edition: custom pricing

Research edition

  • The research edition starts at $10,000 per year

Customer experience

  • The customer experience module starts at $12,000 per year

Workforce

  • The Workforce module starts at $5,000 per year

Languages supported

  • English
  • Arabic
  • Portuguese
  • Spanish
  • German
  • Japanese
  • French

QuestionPro support

  • Email
  • FAQs
  • Knowledge base
  • Phone support
  • 24/7 (live rep)
  • Chat

QuestionPro Alternatives

  • Qualtrics CoreXM
  • SurveyMonkey Enterprise
  • SoGoSurvey
  • Alchemer
  • Medallia Experience Cloud
  • Key Survey
  • Voxco Online
  • Survio
  • Zonka Feedback
  • SurveySparrow
  • SurveyLegend
  • Startquestion
  • Nfield
  • Landbot
  • Q One
  • SurveyPal
  • Glint
  • JMP
  • Google Forms

If you like reading this QuestionPro tool review, drop your comments below and let us know your favorite QuestionPro product. 


Free Trial
Supported Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Deployment
Cloud Hosted
Cloud, SaaS, Web
Mobile – Android Native
Mobile – iOS Native
On Premise
Open API
Language Support
English
Hindi
Spanish
French
Russian
Italian
Dutch
Danish
Polish
Turkish
Swedish
Pricing Model
Monthly payment
Annual Subscription
Quote-based
Training
Documentation
Webinars
In Person
Live Online
Customer Types
Small Business
Medium Enterprises
Large Corporations
Freelancers
Medium Business
Support
Online
Business Hours
24/7 (Live Rep)
Features
Email Marketing
Landing Pages
Marketing Automation
Webinars
CRM
Autoresponders
Integration
Design
8
Usability
8.5
Support
9.5
Price
9
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