Gmelius

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Read this Gmelius review to know more about its features, integrations, pricing plans, and other key specifications. Learn how this tool enables different teams to work in sync with each other.


What is Gmelius?

Gmelius is a cloud-based collaboration tool that is primarily used to simplify teamwork. It is designed to integrate with your email tool (mainly Gmail) and other tools you use frequently such as Slack and Trello. 

It is developed to facilitate seamless team collaboration, communication, and workflow automation. It narrows down the gap between external and internal communication. 

This collaboration tool is used by small businesses to large corporations operating in a wide spectrum of industries to organize their communication and business workflows. 

While shared labels and inboxes are predominantly used to streamline external communications, email notes and tags are used for internal communication. Both internal and external communication is linked to automation, project management, and collaboration features that we will talk about in this Gmelius review. 


Vendor Details


Gmelius Key Features

Shared inbox

You can efficiently manage group emails such as sales@ or support@ or other team emails from Slack or Gmail. The best part about shared inboxes is that it replaces help desk or Google Groups and allows you to work in tandem on email with other teams. 

Kanban boards

The Gmail Kanban boards enable you to convert every conversation to a task card and also manage projects and inboxes visually. With these boards, your inbox transforms into a visual workspace that you can share with other team members. 

Besides, Kanban boards can be customized to suit your needs by either opting for a pre-made template or creating a personalized one. 

Workflow automation

Workflow automation allows you and your team to solely focus on tasks and activities that actually matter. You can define smart rules to create daily workflows to ensure most processes are on autopilot. 

Besides, the objective is to automate recurring daily tasks with workflow automation rules and also engage with contacts using auto-replies. 

Gmail Labels

 Users can share current Gmail Labels or create new ones and sync conversations in real-time. This enables you to manage and streamline all company clients and projects straight from tools such as Trello, Slack, and Gmail. 

This eliminates the need to use CC or the Forward features and is an excellent collaboration and communication alternative. 

With Gmail Labels, there is no more room for miscommunication as you can delegate clients and projects methodically. 

Meeting scheduler

Using this feature, you can automate appointment scheduling. You can share your calendar availability with other users to ensure your meetings do not overlap and you have enough breathing space between two meetings. 

Analytics

Analytics provides real-time visibility into your and your team’s Gmail activity. You can generate in-depth reports that provide you with granular insights into what is the status of each project, workload distribution, and more. 

In addition, you can also keep track of the main email KPIs to evaluate response times, measure team performance, control email traffic, and more. 

Gmail Templates

Gmail Templates let you transform your recurring and effective emails into templates that can be customized and shared with team members. This saves your team considerable time that goes into crafting emails. 

Email tracking

Without email tracking, your email marketing efforts are pointless. This feature allows you to assess how your recipients have interacted with the email you have sent. 

The tool also sends notifications when your message was opened or a link was clicked. You can use Gmelius Email tracking to know how your emails are performing. 


Gmelius Features Overview

  • Activity feed
  • Notifications
  • Automated routing
  • Brainstorming
  • Calendar management
  • Collaboration tools
  • Email management
  • Email monitoring
  • Interaction tracking
  • Document management

  • Mobile access
  • Project management
  • Project planning
  • Queue management
  • Task management
  • Ticket management
  • Signature management
  • Response management
  • Workflow configuration
  • Search


Gmelius Pricing

There are three main pricing plans available that come with different sets of features. 

Plus

Price: $9 per user/month

Includes:

  • 1 shared inbox
  • 10 shared workspaces
  • 3 automations

Growth

Price: $19 per user/month

Includes:

  • 15 shared inboxes
  • 50 shared workspaces
  • Unlimited automations

Enterprise

Price: $49 per user/month

Includes:

  • Unlimited shared inboxes
  • Unlimited shared workspaces
  • Unlimited automations

Gmelius Pros and Cons


PROS:
  • Switching between different projects is very easy
  • The follow-up feature has enabled seamless collaboration and communication between teams
  • Integration with Google workspace
  • Email notes function
  • Workflow automation
  • User-friendly interface
  • The vendor pays heed to user feedback and reviews and makes consistent changes to improve the tool
  • World-class customer support

CONS:
  • Bugs with Chrome extension
  • Kanban boards take time to load
  • Pricing
  • The sequence feature needs to be improved
  • At times, email notification sends false positives
  • Some functionalities are not very easy to understand
  • Scheduled emails pop up in the Gmail draft folder


Gmelius Integrations

  • Google Workspace
  • Gmail
  • Google Groups
  • Google Calendar
  • Googe Meet

  • Zapier
  • Trello
  • Zoom
  • Slack


Gmelius Specifications

Free Trial – Yes

Free Version – No

Deployment

  • Cloud-hosted

Devices supported

  • Android
  • iPhone/iPad
  • Web-based

Training

  • Live online
  • Webinars
  • Documentation
  • Videos

Typical customers

  • Small businesses
  • Medium businesses
  • Large businesses

Gmelius pricing plans

  • Plus: $9 per user/month
  • Growth: $19 per user/month
  • Enterprise: $49 per user/month

Languages supported

  • English
  • French

Support

  • Email
  • Help desk
  • FAQs
  • Phone support
  • Chat

Gmelius Alternatives

  • Wix Answers
  • OTRS
  • Zendesk
  • TeamSupport
  • Dixa
  • Freshdesk
  • TOPdesk
  • LiveAgent

If you liked reading this Gmelius review, drop your comments below and tell us about your experience with this platform. 


Free Trial
Supported Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Deployment
Cloud Hosted
Cloud, SaaS, Web
Mobile – Android Native
Mobile – iOS Native
On Premise
Open API
Language Support
English
Hindi
Spanish
French
Russian
Italian
Dutch
Danish
Polish
Turkish
Swedish
Pricing Model
Monthly payment
Annual Subscription
Quote-based
Training
Documentation
Webinars
In Person
Live Online
Customer Types
Small Business
Large Corporations
Freelancers
Medium Business
Support
24/7 (Live Rep)
Email
FAQs
Knowledge Base
Phone support
Chat support
Features
Email Marketing
Landing Pages
Marketing Automation
Webinars
CRM
Autoresponders
Automation
Workflow builder
Customizations
Integration
Integration
8.8 Total Score

Design
8.5
Usability
9
Support
9.5
Price
8
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Karandeep V

Karandeep V

Karandeep was born in Pune, Maharashtra, an upcoming metropolitan city in the Western region of India. While most members of his family are engineers, he had different ideas. He was more inclined toward exploring the non-technical aspects of a business, which is why he studied Bachelors of Business Administration at Symbiosis International University, Pune.  Having said that, his love for new and upcoming technologies remained intact, which is why he has written extensively about technology throughout his career. After a brief stint with a gaming company at the beginning of his career, he discovered that his love for writing was not temporary.  Being a tech geek, he always liked installing and playing around with new applications on his mobile devices and the home desktop. He was fascinated by how technology can simplify even the most mundane and complex tasks with just a few commands. He keeps a close eye on how businesses use different tools to streamline their operations to boost productivity and efficiency. At ToolsMetric, he writes product reviews that cover the main features and specifications of different enterprise applications. The sheer amount of innovation and hard work that goes into building these tech solutions is one of the reasons why Karandeep loves reviewing these tools. Besides product reviews, he also writes interesting news articles and blogs that track the latest developments in the tech industry.  When he is not writing, you can find him rooted to his seat playing video games, watching movies, or supporting his favorite football team. Since his childhood, he has always loved to travel and explore new places. Traveling is a major part of his life due to a myriad of reasons such as experiencing new cultures, food, and traditions. His other hobbies include playing football, cooking, and running.  You can find him on LinkedIn here.

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