Gmelius
Read this Gmelius review to know more about its features, integrations, pricing plans, and other key specifications. Learn how this tool enables different teams to work in sync with each other.
What is Gmelius?
Gmelius is a cloud-based collaboration tool that is primarily used to simplify teamwork. It is designed to integrate with your email tool (mainly Gmail) and other tools you use frequently such as Slack and Trello.
It is developed to facilitate seamless team collaboration, communication, and workflow automation. It narrows down the gap between external and internal communication.
This collaboration tool is used by small businesses to large corporations operating in a wide spectrum of industries to organize their communication and business workflows.
While shared labels and inboxes are predominantly used to streamline external communications, email notes and tags are used for internal communication. Both internal and external communication is linked to automation, project management, and collaboration features that we will talk about in this Gmelius review.
Vendor Details
- Company: Gmelius
- Website: https://gmelius.com/
- Founded in 2016
- Currently located in Switzerland
Gmelius Key Features
Shared inbox
You can efficiently manage group emails such as sales@ or support@ or other team emails from Slack or Gmail. The best part about shared inboxes is that it replaces help desk or Google Groups and allows you to work in tandem on email with other teams.
Kanban boards
The Gmail Kanban boards enable you to convert every conversation to a task card and also manage projects and inboxes visually. With these boards, your inbox transforms into a visual workspace that you can share with other team members.
Besides, Kanban boards can be customized to suit your needs by either opting for a pre-made template or creating a personalized one.
Workflow automation
Workflow automation allows you and your team to solely focus on tasks and activities that actually matter. You can define smart rules to create daily workflows to ensure most processes are on autopilot.
Besides, the objective is to automate recurring daily tasks with workflow automation rules and also engage with contacts using auto-replies.
Gmail Labels
Users can share current Gmail Labels or create new ones and sync conversations in real-time. This enables you to manage and streamline all company clients and projects straight from tools such as Trello, Slack, and Gmail.
This eliminates the need to use CC or the Forward features and is an excellent collaboration and communication alternative.
With Gmail Labels, there is no more room for miscommunication as you can delegate clients and projects methodically.
Meeting scheduler
Using this feature, you can automate appointment scheduling. You can share your calendar availability with other users to ensure your meetings do not overlap and you have enough breathing space between two meetings.
Analytics
Analytics provides real-time visibility into your and your team’s Gmail activity. You can generate in-depth reports that provide you with granular insights into what is the status of each project, workload distribution, and more.
In addition, you can also keep track of the main email KPIs to evaluate response times, measure team performance, control email traffic, and more.
Gmail Templates
Gmail Templates let you transform your recurring and effective emails into templates that can be customized and shared with team members. This saves your team considerable time that goes into crafting emails.
Email tracking
Without email tracking, your email marketing efforts are pointless. This feature allows you to assess how your recipients have interacted with the email you have sent.
The tool also sends notifications when your message was opened or a link was clicked. You can use Gmelius Email tracking to know how your emails are performing.
Gmelius Features Overview
- Activity feed
- Notifications
- Automated routing
- Brainstorming
- Calendar management
- Collaboration tools
- Email management
- Email monitoring
- Interaction tracking
- Document management
- Mobile access
- Project management
- Project planning
- Queue management
- Task management
- Ticket management
- Signature management
- Response management
- Workflow configuration
- Search
Gmelius Pricing
There are three main pricing plans available that come with different sets of features.
Plus
Price: $9 per user/month
Includes:
- 1 shared inbox
- 10 shared workspaces
- 3 automations
Growth
Price: $19 per user/month
Includes:
- 15 shared inboxes
- 50 shared workspaces
- Unlimited automations
Enterprise
Price: $49 per user/month
Includes:
- Unlimited shared inboxes
- Unlimited shared workspaces
- Unlimited automations
Gmelius Pros and Cons
- Switching between different projects is very easy
- The follow-up feature has enabled seamless collaboration and communication between teams
- Integration with Google workspace
- Email notes function
- Workflow automation
- User-friendly interface
- The vendor pays heed to user feedback and reviews and makes consistent changes to improve the tool
- World-class customer support
- Bugs with Chrome extension
- Kanban boards take time to load
- Pricing
- The sequence feature needs to be improved
- At times, email notification sends false positives
- Some functionalities are not very easy to understand
- Scheduled emails pop up in the Gmail draft folder
Gmelius Integrations
- Google Workspace
- Gmail
- Google Groups
- Google Calendar
- Googe Meet
- Zapier
- Trello
- Zoom
- Slack
Gmelius Specifications
Free Trial – Yes
Free Version – No
Deployment
- Cloud-hosted
Devices supported
- Android
- iPhone/iPad
- Web-based
Training
- Live online
- Webinars
- Documentation
- Videos
Typical customers
- Small businesses
- Medium businesses
- Large businesses
Gmelius pricing plans
- Plus: $9 per user/month
- Growth: $19 per user/month
- Enterprise: $49 per user/month
Languages supported
- English
- French
Support
- Help desk
- FAQs
- Phone support
- Chat
Gmelius Alternatives
- Wix Answers
- OTRS
- Zendesk
- TeamSupport
- Dixa
- Freshdesk
- TOPdesk
- LiveAgent
- monday.com
- Wrike
- Atlassian Confluence
- Hiver
- Hibox
- WorkRooms
- Jira
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