Where is Customer Relationship Management (CRM) heading? How is technology slowly taking over? And lastly, what are the current and emerging trends in CRM that are making the headlines? Before we begin exploring more about CRM, it is important to understand that the CRM landscape is expanding ...

Nextgen, the Sydney-based software distributor announced that it has been appointed as an AWS Distributor and AWS Public sector partner in Australia and New Zealand. Nextgen primarily started its journey as an Oracle house. Prior to this deal, Nextgen already recognized itself as an AWS ...

Frugl Group Limited announced that it has signed a service agreement with one of Australia's leading wholesale distributors Metcash. As a part of this agreement, Frugl will provide its retail analytics services to Metcash Food. The details of the agreement suggest that Frugl services will be ...

Peloton, one of the most renowned interactive fitness platforms based in the U.S. announced its launch in Australia. The exercise equipment and media company will offer Australian consumers a studio-style workout opportunity in the comfort of their homes. Peloton's forte lies in its range of ...

Genie Solutions, one of Australia’s leading medical practice management software companies has selected Ezidebit to offer an omnichannel payment alternative to its customers. The two business entities will work together to revolutionize medical consultation payments within the medical industry. ...

Bolton Clarke, one of the largest not-for-profit health and aged care providers in Australia has chosen the Dell Boomi integration platform to integrate its core IT systems and data across the organization. As a result of this development, the centralized data environment provided by Boomi will lay ...

Entering an era of BI and BI Tools Clive Humby, a British entrepreneur and mathematician rightly said, “Data is the new oil”. At present, with abundant data at our fingertips, it is becoming increasingly difficult for businesses to utilize the most relevant information to solve our problems. ...

Xero, one of the leading accounting software companies in Australia and New Zealand has completed its largest acquisition to date. The software giant acquired Danish-based workforce management platform Planday for a cost of around €183.5 million. According to Xero, the objective of the acquisition ...

Thryv Holdings, the developer of Thryv software, announced the acquisition of Sensis, a leading Australian digital marketing and directory service provider from Telstra and Platinum Equity. Thryv’s software is an end-to-end customer experience platform designed to fuel the growth of small ...

Telstra, one of the leading telecommunications companies in Australia has entered into a partnership with MYOB. The partnership is aimed at making it easier for small to medium-sized Australian businesses to access the desired digital solutions that will assist their growth. The partnership will ...