Customer Relationship Management
0
Add to compare
0

Cleverly

from $297/month

Cleverly Reviews: This tool review uncovers the tool’s key features, pricing plans, integrations, and other important specifications.  What is Cleverly? ...

0
Add to compare
0

Hunter.io

from $49/month

Hunter Reviews: Discover the key features, pricing plans, integrations, and all the specifications in this detailed tool review. What is Hunter? Hunter is a ...

0
Add to compare
0

FreeAgent CRM

from $25/month

FreeAgent CRM Reviews: Find the key features, pricing plans, integrations, and alternatives in this unbiased tool review.  What is FreeAgent CRM? FreeAgent ...

0
Add to compare
0

Snov.io

from $33/month

Snov.io Reviews 2021: Read this in-depth tool review to learn more about the tool’s features, pricing plans, alternatives, and more.  What is Snov.io? ...

0
Add to compare
0

Thinkific

from $39/month

Thinkific Reviews: Read this tool review to learn more about Thinkific’s pricing plans, integrations, and key features.  What is Thinkific? Thinkfic is a ...

0
Add to compare
0

Help Scout

from $20/month

Help Scout Reviews: This detailed tool review will take you through Help Scout’s key features, pricing plans, and other specifications. What is Help Scout? ...

0
Add to compare
0

Text Request

from $49/month

Text Request Review: Read this in-depth Text Request review to learn more about its key features, integrations, specifications, and more. What is Text ...

0
Add to compare
0

Reply

from $70/month

Reply Review: Read this tool review to discover the tool’s unique features, various pricing plans, and other specifications.  What is Reply? Reply is a lead ...

0
Add to compare
0

Zymplify

from $826/month

Zymplify Review: Interested to find out more about the tool’s features, integrations, pricing plans? Read our tool review! What is Zymplify? Zymplify is a ...

0
Add to compare
0

Octopus CRM

from $10/month

Octopus CRM Review: Read this tool review to learn more about the key features, integrations, specifications, and pricing plans.  What is Octopus CRM? ...

What is a CRM system?

CRM is an acronym for customer relationship management and software that is designed to help businesses strengthen ties with their customers. A CRM system also helps business enterprises in organizing, improving efficiency, managing time, and boosting productivity.

Although CRM software tools have been around since the mid-1990s, they have gained popularity only in recent years. Companies around the world are gradually realizing the benefits of a CRM system and how it can bridge the gap between data and customers.

Read-More

CRM platforms analyze and record all interactions made with customers including calls, meetings, emails, and more. The ultimate goal of a CRM is to enhance customer experience, increase revenue, and drive sales.

Although the term customer relationship management is self-explanatory in itself, it does not provide the complete picture. The humongous volumes of data that can be tracked for every customer in a cloud-based CRM platform are certainly exciting.

What are the characteristics of a good CRM platform?

Since the adoption of CRM is slowly on the rise around the world, it is important to understand which CRM is the best for you. There are a few ‘must haves’ that you should keep in mind while choosing customer relationship management software.

Some of these include:

  • Ease of integration

A good CRM platform should allow you to swiftly and seamlessly import data from your database. The CRM should not require you to perform a lot of work upfront.

  • Ease of use

Even the best CRM is of no use to your company if your employees have no idea how to use it. While deciding which CRM tool fits perfectly with your business, evaluate how easy it is to use. It is important to not spend a lot of time training your employees to use a CRM.

  • Adaptability

If you have already thought about investing in a CRM, you have set your eyes on growth for your business. This is the exact reason why you should choose a CRM that is adaptable to your organization’s future needs.

  • Easy reporting

While your business is growing, it is important to keep a track of your employee and customer activities and use this information to benefit your company. Hence, opt for a CRM that includes the best tracking and reporting features.

CRM tool reviews

ToolsMetric is a platform that is dedicated to providing in-depth reviews of some of the most popular and lesser-known CRM platforms. Whether you want to compare different features, benefits, and other parameters of CRM tools or simply understand a product, we have you covered.

The comparison feature is extremely user-friendly and a quick way to compare some of the best CRM tools from leading vendors around the world

Read-Less

ToolsMetric
Logo
Compare items
  • Total (0)
Compare
0